Sponsored
Q&A: Safa Saeed, Claims Apprentice 2023 winner
Safa Saeed, the claims adjuster at Zurich Insurance who was crowned the winner of Claims Apprentice 2023, and Claire Mulligan, partner and head of the UK liability defence group at Kennedys, share their experiences of the recent series.
Building loyalty in times of crisis: How insurers can foster long-term customer relationships
As the cost-of-living crisis persists, customers reduce insurance coverage, yet premiums are rising. In the inaugural segment of this three-part series, Insurance Post and PayPal collaborate to examine how insurers can retain customers during economic…
Tackling soaring vehicle repair costs in the motor industry
Pete Thompson, director of product at Motor Repair Network, explores key tactics insurers can employ to streamline claims processes and reduce costs.
Claims Apprentice 2023: Episode six – The Final Interviews
With the three team tasks done and dusted, it is time for the six candidates to come face-to-face with Kennedys’ very own Sir Alan Sugar – Claire Mulligan – and put forward a case as to why they should be crowned the winner of 2023 Claims Apprentice.
Claims Apprentice 2023: Episode five – Claims Inflation Podcast part two
Having recorded their vox pops this week, things get real as Teams Aspire and Connect go into the studio to record their broadcasts.
Claims Apprentice 2023: Episode four – Claims Inflation Podcast part one
With one victory each, the third challenge looks to be vital for Teams Aspire and Connect as the claims apprentices seek to impress Kennedys’ very own ‘Alan Sugar’, Claire Mulligan.
Navigating the impact of the 'cost-of-living crisis' on pet insurance: insights and strategies
Insurance Post, in collaboration with CRIF, recently organised a roundtable to discuss the influence of the current cost-of-living crisis on pet insurance sales and renewals. Izabela Chmielewska reports.
Claims Apprentice 2023: Episode 3 - Travel claims: fact or fiction?
Having navigated the Data Escape Room in the last episode, the latest challenge sees the Claims Apprentices take part in an insurance-related gameshow.
Video Q&A: MRN’s Peter Thompson on the challenges facing the motor repair industry
In the lead up to the 2023 Motor and Mobility Conference, Peter Thompson, director of product at event sponsor Motor Repair Network, sat down with Jonathan Swift to discuss the biggest challenges facing the motor repair industry?
Claims Apprentice 2023: Episode Two – Data Escape Room
Now that the apprentices have been put into two teams, and their names have been decided upon, it is time for the them to tackle their first challenge.
Claims Apprentice 2023: Episode one – Meet the teams
Claims Apprentice is back! After a gruelling interview process, we can now meet the final six candidates, all competing for the prize of becoming the 2023 champion.
Motor Mouth Podcast: Evolution of sophisticated vehicle data
With the average age of a vehicle on UK roads being nine years, insurers must understand each use case, and the key to that is granularity, explains Lexis Nexis’ Tom Lawrie-Fussey.
Managing personal lines customer expectations during the cost-of-living crisis
Izabela Chmielewska presents some key takeaways from a recent on-demand webinar discussing insurance challenges around personal lines in 2023.
Tackling insurance fraud requires a 360-degree view
Oleg Zadalia, principal solutions consultant, fraud and identity at LexisNexis Risk Solutions, reveals how the latest innovations in fraud prevention are helping insurers strengthen their defences at key stages of the customer journey.
BIA 2022 Award Winners video: Commercial Lines insurer of the Year, Nick Hobbs
Following its success in winning the highly coveted Commercial Lines Insurer of the Year award at the The British Insurance Awards 2022, content director Jonathan Swift caught up with Nick Hobbs, chief distribution and regions officer at Allianz…
Join our free webinar on 15 March discussing how to manage personal lines customer expectations in the face of economic challenges and the great cancellation
Navigating the cost-of-living crisis: watch our free webinar on-demand discussing how to manage personal lines customer expectations, and adapt to the changing landscape of the insurance market in 2023.
Claims Apprentice Podcast: Claims Inflation – Motor Repair
In this podcast, Team Connect – from the latest series of Claims Apprentice – looks at the factors behind the rise in motor repair claims costs.
Claims Apprentice Podcast: Claims Inflation – Personal Injury
In this podcast, Team Aspire – from the latest series of Claims Apprentice – looks at the factors behind the rise in personal injury claims costs.
FNOL efficiencies grow with data enrichment
The urgency to bring greater efficiencies to first notification of loss and beyond has heightened as the market tackles rising fraud, cost inflation in repairs, and new pricing regulations that can make the claims experience more of a competitive…
European Insurance Technology Awards 2022: Winner's Q&A with Phinsys
Insurance Post recently hosted the European Insurance Technology Awards, recognising leading technologies and third-party vendors operating within the insurance industry across Europe. In this Q&A, Izabela Chmielewska speaks with Stuart Conibear, Phinsys…
European Insurance Technology Awards 2022 winner - automation, data, software: Phinsys
Finance and accounting innovator Phinsys has swept up three awards after impressing the judges with a cloud-based offering that’s bringing an overlooked back-end function into the age of automation. Jennifer Bollen investigates.
BIA 2022 Award Winners Video: Broker Partner of the Year Arch Insurance’s Mike Bottle
Following its success in being crowned Broker Partner of the Year at the British Insurance Awards content director Jonathan Swift caught up with Arch Insurance senior vice president strategy and distribution Mike Bottle at the end of 2022.
You can’t build a tech legacy on legacy tech
Blog: Bart Patrick, chief revenue officer at Genasys, explores the challenge of digital transformation for large, legacy insurers and how they can make themselves agile in responding to ongoing change.
European Insurance Technology Awards 2022: Best telematics solutions provider – Redtail Telematics
Declared Best Telematics Solutions Provider at Insurance Post's recent European Insurance Technology Awards, here we detail why Redtail Telematics won the award.