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Spotlight: AI drive revs up the motor race
In the fiercely contested world of motor insurance, timely and intelligent use of data is helping firms maintain a competitive edge. Laura Miller reports.
Spotlight: Unstable and rising claims drive insurer automation
As inflation, fraud and extreme weather push up claims’ volumes and costs, insurers are turning to automation and AI to manage demand, improve service and stay competitive, writes Chris Marshall.
Blog: Why digital transformation fails – and how insurers can flip the script
A few smart steps can help insurers derive greater value from their transformation efforts, says Acini's Michał Stanik.
Video Q&A: George Robbins and Kelig Aujogue, Shift Technology
In the latest Insurance Post video we caught up with Shift Technology’s head of UK, Ireland and Nordics George Robbins, and director of data science UK Kelig Aujogue to discuss the issues insurers see with fraud in the health insurance space.
UBO too slow? AI shows way to stop crime and keep customers happy
Spotlight: Why more insurance firms are turning to AI to help fight financial crime and ensure compliance with 'ultimate beneficial owner' requirements
Blog: Social engineering and deepfakes a key threat to UK insurers
Ashley Easen, director of risk consulting at Gallagher Bassett, elaborates on the cyber threats of the future.
Income protection gap opens door to fraud
Fraud Spotlight: An uncertain employment market and insufficient policy cover could spur a rise in fraudulent income protection claims.
Video Q&A: Nitin Rakesh, CEO of Mphasis
In the latest Insurance Post video we caught up with Nitin Rakesh, Mphasis CEO, to discuss the evolving role of technology in the insurance sector, including artificial intelligence.
Blog: A new era for electric vehicles
As EV ownership grows, fewer claims customers will be willing to compromise on their choice of replacement vehicle, says Europcar’s James Roberts
Bad medicine: fighting fraud in PMI
Private medical insurance fraud is on the rise. But what can be done to prevent the spread of cases?
Smarter bordereaux management for a new era of delegated authority
A recent webinar hosted by Insurance Post in association with Charles Taylor InsureTech brought together industry experts to explore the evolving landscape of bordereaux management and its role in the digital transformation of delegated authority. Here…
Digitalise and conquer: Mastering insurance modernisation
A recent webinar hosted by Insurance Post in association with Charles Taylor InsureTech brought together industry experts to discuss effective strategies for digital transformation. Here are the key insights.
BIA 2024: Winner’s Q&A with Crawford’s Matthew Renshaw
Matthew Renshaw, sustainability consultant, major and complex loss at Crawford & Company, discusses the firm’s success in the ESG – Sustainability Initiative of the Year category at the 2024 British Insurance Awards.
Why buildings sums insured should be 82% higher
Blog: With inflation driving a significant widening of the underinsurance gap, RebuildCostASSESSMENT.com’s Ewan Sandison highlights the urgent need for brokers and insurers to reassess building sums insured.
Spotlight: Do insurers dream of electric fleets?
Time is running out for insurers to seize the initiative in support of electric vehicles and zero-emission motoring, says James Roberts, head of insurance sales at Europcar.
Video Q&A: Europcar head of insurance sales James Roberts
In the latest Insurance Post video, Europcar head of insurance sales James Roberts addresses the key trends that will shape the automotive and motor insurance sectors in 2025 and beyond.
Digitalise and conquer: Mastering insurance modernisation strategies
In today’s rapidly evolving insurance landscape, digitalisation is no longer optional – it’s imperative. Insurers are grappling with the challenges posed by inflexible legacy systems, heightened customer expectations, and stringent compliance demands.
Spotlight: Better terms for the GTA?
Industry guidelines and protocols covering replacement vehicles and repairs haven’t always met with consensus from insurers and credit hire firms. So how will the new General Terms of Agreement fare? asks Saxon East
Spotlight: Buildings underinsurance
This Insurance Post Spotlight series explores the widespread problem of buildings underinsurance, its impact on business owners and individuals, and how insurers and brokers can help customers address the issue.
Blog: What impact will construction costs have on underinsurance?
After a relatively stable 2024 compared with recent years, RebuildCostASSESSMENT.com’s Ben Richmond explores what 2025 could look like for construction inflation and material costs, and the likely impact on buildings underinsurance.
Video Q&A: A smarter approach to home insurance claims
In the latest Insurance Post video, Ryan Macdonald, principal product manager, CoreLogic, explains how it developed Claims Engage to help insurers address gaps in property claims management.
Spotlight: Electric vehicles charge ahead
Electric vehicles continue to make major inroads in the car market. Saxon East assesses the prospect of accelerated EV growth in 2025 and what it means for the insurance industry