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RSA's James Gearey on finding the right balance

After a 10-year break from general insurance, James Gearey, managing director of commercial risk solutions at RSA, finds the industry has moved on a lot but still needs to work on responsiveness and communications with customers.

Hiscox appoints ex-GCHQ spy chief

Hiscox has appointed ex-GCHQ director Robert Hannigan as special advisor on cyber security to provide the business with intelligence on cyber risks and products.

Blog: Claims handlers vs robots

Steve Grieve, chief information officer at Claims Consortium Group, explores whether machines really can take over from humans in a claims environment.

Profile: Oscar Treceno, IMIA

For six years, Oscar Treceno has juggled his day job as head of the engineering and energy department at Helvetia with the role of chairman of the International Association of Engineering Insurers. Post asked him about IMIA's role in today's market.

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