Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Aviva UK profit dips as result of restructuring but excludes £45m Ogden hit
Aviva’s UK general insurance business delivered an operating profit of £172m for the first half of 2019, though the result excludes the £45m expense of strengthening reserves following last month’s discount rate decision.
Six more insurtech start-ups to watch in 2019 and into 2020
In the latest in his series of Insurtechs to Watch, Post content director Jonathan Swift casts an eye over six more start-ups looking to make a splash in the UK insurance sector.
Insurers on standby over ‘unprecedented’ Whaley Bridge emergency
Insurers confirmed they have boots on the ground at Whaley Bridge, after 1000 people from areas surrounding a nearby reservoir were evacuated.
LV's Clare Lunn appointed to head industry's counter-fraud organisation
Exclusive: Clare Lunn, director of fraud at LV, has been selected as a chair of the the General Insurance Fraud Committee.
Aviva's Neos hopes to double UK customer base by year end
Neos intends to double its UK direct customer numbers this year, amid international expansion plans and the launch of an add-on product for the UK market.
Analysis: Industry faces financial blow from discount rate revision
Insurers that have been pricing and reserving using a discount rate of between 0 to 1% may face a short term financial hit, analysts have warned.
British Insurance Awards 2019: Best of the Best - Insurer - Aviva
Aviva was crowned the Best of the Best Insurer after the 2000 people in attendance at the Royal Albert Hall casted their votes as part of an interactive poll on the night.
Aviva’s broker community picks up 1400 members in nine months
Aviva has so far picked up 1400 members for its broker community, which it launched last October.
This month: Reputation, climate change and technology
This month’s issue looked at reputational issues the sector is facing and what needs to be done to improve the industry's reputation going forward.
Former Aviva boss joins MS Amlin as COO
MS Amlin has appointed Rob Houghton as chief operating officer, replacing Simon Smith.
Analysis: Charting a path through the ‘wild west’ of surveillance
Insurers still regularly use private detectives to investigate suspicious claims, despite the sector being largely unregulated. How are claims bosses navigating the potential pitfalls?
Rob Smale joins Claims Consortium Group as NED
Rob Smale, former claims director at Ageas, has joined the board of Claims Consortium Group as a non-executive director.
Analysis: The future of pricing - Tightening the noose
The dual pricing noose is slowly tightening around the insurance industry’s neck. Its laudable attempts to escape from the regulatory hangman seem increasingly futile as the pressure is mounting on the Financial Conduct Authority to take action.
The Post Claims Awards 2019: Full list of winners
Who won what at last night's Post Claims Awards?
Insurers respond to flood claims from Lincolnshire
Insurers have begun responding to claims following the flooding in Lincolnshire.
Analysts cautiously welcome Aviva cost-cutting plans
Aviva’s plans to cut more than a tenth of its current cost base have been welcomed by analysts.
This month: Insurance’s Black Thursday?
'Dark clouds over Norfolk'; 'Perth reacts to job losses'; 'Staff don’t know anything'; those were snippets of headlines from local newspapers this week in reaction to Aviva’s plans to cut 1800 jobs.