Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Roundtable: Escape of water - managing the rising indemnity spend
Escape of water claims continue to exercise property claims managers. According to the most recent estimates from Association of British Insurers, domestic escape of water claims cost insurers £483m. With this in mind, Post, in conjunction with Acumen,…
Career file: Maurice Tulloch, Aviva CEO
Maurice Tulloch has been appointed CEO of Aviva, replacing Mark Wilson. Tulloch, the company’s head of international insurance, became CEO with immediate effect.
Blog: Aon and Willis Towers Watson – could the off deal be on again soon?
Post content editor Jonathan Swift looks at past aborted insurance bids and talks to consider whether a deal between Aon and Willis Towers Watson is dead, or merely on ice for now
This week: All change... please!
The more things change, the more they stay the same. So runs a French expression that feels apt in a week that saw Brexit delayed, leaving us all wondering whether we will be able to talk about anything else ever again.
Keith Williams leaves Aviva for Royal Mail
Keith Williams will step down from his role as Aviva’s chair of the audit committee and a member of the nomination, governance and risk committees on May 22.
Former Ageas CEO steps down from board of Neos
Former Ageas UK CEO Barry Smith and Ingenie founder Richard King have stepped down from the board of home insurtech Neos.
Blog: Consumers no longer 'feel epic' about price comparison
Technology continues to disrupt insurance but William Corke, founder and strategy director at Corke Wallis, argues this is the perfect time for insurers to wrestle control back from the price comparison websites.
Research: Growing the mid-market
Mid-market is a growth area for many, so Post's second research project of the year aims to ask brokers how well insurers are doing in this sector and what more they can do.
Aviva wins landmark appeal in fundamental dishonesty case
Aviva has won a landmark appeal case that could see fundamentally dishonest claimants denied all damages, not just those relating to personal injury.
Analysis: How might a no-deal Brexit affect claims inflation?
With the outcome of Brexit still unclear and a possible European Union exit on 29 March looming, some insurer bosses have cautioned that we could see rising claims inflation this year.
This month: Seeking the right fit
I’m a fan of making sure stuff is the right fit - I make a point of trying on new outfits in my own home with accessories and shoes to make sure it all works for me. I also test drove my new car a few times to check it was what I wanted. Aon, however,…
Blog: International Women's Day - the value of gender diversity
Today millions of people will be celebrating International Women’s Day and with this year’s theme focusing on the need to create a more gender-balanced world, it’s fair to say this is very relevant for the insurance industry.
Aviva prepares for further claims inflation in 2019
Aviva’s UK business is anticipating pricing increases in 2019 as a result of non-weather claims inflation.
Aviva sees profit increase as new CEO takes the helm
Aviva has posted a modest profit growth for last year, even as it warned of a "muted" year ahead for the business.
Analysis: Why are insurers hiring in-house loss adjusters?
Insurers are increasingly hiring teams of loss adjusters to handle claims in-house, rather than outsourcing to a third-party firm. Post looks at this trend and whether it represents part of an established cycle
Blog: He won over brokers and the board, but can new Aviva CEO Tulloch win back investors?
Aviva's share price nudged up a few pennies on Monday as it announced Maurice Tulloch as its new group CEO. Post content director Jonathan Swift reflects on why - despite his initial cynicism - the British-Canadian boss might have the attributes to…
Maurice Tulloch becomes Aviva CEO
Maurice Tulloch has been appointed CEO of Aviva, replacing Mark Wilson.
Analysis: SMEs: Emerging risks - Protecting the little guys
A changing risk landscape is creating new challenges for SMEs and those tasked with providing the sector with insurance. But SMEs need to evolve as newer risks such as cyber attacks and data protection – along with the raft of uncertainties around Brexit…
Aviva transfers 1.39m policies to post-Brexit Irish business
Exclusive: Aviva has successfully transferred 1.39 million policies to its Irish post-Brexit hub at the start of the month, after receiving a regulatory green light.
This week in Post: Couples and coupes
With Valentine’s Day yesterday, the Post team started the week by bracing ourselves for an inevitable slew of romance-related press releases. We weren’t disappointed.
Brokers nervous on Brexit: Aviva research
Brokers have identified Brexit as their second biggest worry, behind regulation and compliance, Aviva research has shown.
This month: Brace for Boris
As the Brexit negotiations rumble interminably on, it can sometimes feel impossible to imagine life after 29 March. The British Insurance Brokers' Association gave the industry something to look forward to, announcing the keynote speaker for its…
Blog: Aviva targets Whitbread CEO Alison Brittain as new boss as insurance gets its mojo back
Having bemoaned the insurance sector's lack of 'pull' in recruiting outside its gene/talent pool, Jonathan Swift suggests Aviva might be about to prove him wrong.
Blog: Is Egan replacing Lewis at RSA a sign insurance lacks recruitment pull?
Jonathan Swift asks whether RSA promoting Scott Egan is a sign of the insurance industry's lack of appeal to external candidates; a sign of lack of big name insurance draws in the market; an indication of its risk aversion; or a combination of any of the…