Roundtable: Escape of water - managing the rising indemnity spend

Acumen roundtable 1

Escape of water claims continue to exercise property claims managers. According to the most recent estimates from Association of British Insurers, domestic escape of water claims cost insurers £483m. With this in mind, Post, in conjunction with Acumen, invited industry experts to discuss how insurers can seek to manage day-to-day costs of these claims and what role can technology play in controlling leakage

What factors are driving the increase in frequency and indemnity spend on escape of water claims?

Keith Maxwell, head of technical home claims, RSA: One of the main drivers is the change in customer

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