Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Aviva targets 20% premium growth by 2022
Aviva CEO Maurice Tulloch has revealed that the insurer is targeting a 20% increase in general insurance premiums by 2022.
Diversity and Inclusion in Insurance Awards: The winners
Zurich Insurance and its employees were among the big winners at the inaugural Diversity and Inclusion in Insurance Awards last night.
Flood forecasting insurtech launches nationwide
Insurtech Previsico has launched nationwide, aiming to support insurers, brokers and their customers across the whole of the UK with live actionable flood warnings.
Andy Briggs to become Phoenix Group CEO
Phoenix Group CEO Clive Bannister will step down in March 2020, with former Aviva UK insurance CEO Andy Briggs to take up the mantle.
This month in Post: Thomas Cook-up
In a week that was dominated by personal injury fracas, the revelation that Thomas Cook self-insured against all but the “very largest” PI claims may well take the cake for biggest botch up.
Aviva pushes for tighter solicitor regulation as it claims CMCs are making a mockery of the system
Solicitors must declare the source of their claims leads, Aviva has challenged, as research shows a tiny fraction of nuisance calls have the legally-required customer consent.
Penny Black's Social World: November 2019
Three Peaks Challenge, cycling to Amsterdam and helping communities
Aviva appoints Jan-Hendrik Erasmus as CRO
Aviva has appointed Jan-Hendrik Erasmus as chief risk officer, joining from Netherlands-headquartered financial services firm NN Group.
Aviva's Andrew Morrish on claims transparency and strengthening trust
Although some reports suggest the number of nuisance calls is falling, Aviva's consumer research found that 70% of Brits said they had received a nuisance call or text in the past seven days, with 36% of those who received a cold call or text saying they…
Analysis: 'Dangerous excesses' - Rogue firms drive increase in six-figure credit hire claims
"Outlier" credit hire companies have left insurers increasingly dealing with claims in excess of £100,000, lawyers have cautioned.
Michael Sicsic becomes adviser to insurtech Spixii
Michael Sicsic, former head of supervision for general insurance protection at the Financial Conduct Authority, has joined start-up Spixii as an adviser to its directors.
Tesco to buy out Ageas from insurance joint venture
Exclusive: Tesco has notified the Ageas UK board that it is likely to end its decade long home and motor insurance relationship next year, Post understands.
Q&A: Jane Harley, co-chair of GIN and manager, policyholder and third-party oversight department at Lloyd’s of London
As part of the Inclusion at Lloyd's programme six Partner Networks have been set up to help bolster diversity and inclusion in insurance. Post spoke to a representative from each one to get an insight into what they are doing, today focusing on The…
David Christmas steps into head broker sales role at Fraser Edmond’s Broker Insights
David Christmas, former director at Bennett Christmas, has joined Broker Insights as head of broker sales and development.
2019 Insurance Fraud Awards: Full list of winners
Zurich was the big winner at the 2019 Post Insurance Fraud Awards picking up three awards, and a highly commended including top prize in the Investigation of the Year category.
Top 100 UK Insurers 2019
The 100 largest UK-regulated insurers, ranked by non-life gross premium written, reported a combined underwriting profit in 2018, compared to a loss in 2017. Catherine Thomas, senior director of analytics in London at AM Best, explains how they achieved…
Special report: The future of claims in commercial broking: Expert view
Technology and staff investment are key to delivering great commercial claims service. Insurers must show the way in embracing future claims innovation, as well as their in-house capabilities and expertise, writes Victoria Keating, claims relationship…
Special report: The future of claims in commercial broking
To find out what brokers think of commercial claims handling Post and Aviva carried out some extensive research. Sam Barrett reflects on results that highlight insurers have some way to go to meet their expectations.
This week: Dive in and let it out
In the biggest news of the week the Supreme Court didn’t hold back when it ruled Prime Minister Boris Johnson’s advice to HM The Queen that parliament should be prorogued was unlawful.
Aviva appoints Jason Windsor as CFO
Aviva have appointed Jason Windsor as chief financial officer and executive director with immediate effect.
Aviva's Rob Townend to depart in leadership reshuffle
Rob Townend is leaving Aviva, amid leadership team changes that see the insurer scrap its UK managing director roles.
Insurers respond following Thomas Cook collapse
Insurers have responded following the failure of Thomas Cook in the early hours of this morning, which has prompted the largest peacetime repatriation in British history.
Interview: Steven Wallace, McLarens
Newly appointed managing director for UK & Ireland Steven Wallace discusses expansion plans, consolidation within the market and Brexit