Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Government hits out at insurers over grant deductions from BI claims
John Glen MP, economic secretary to HM Treasury, has rebuked insurers deducting government grants from business interruption claims payments and warned of further action.
Spotlight: Future of insurance work: transitioning back to the office
When lockdown happened in March some insurers and brokers were better placed than others to continue operating remotely with little or no impact on service. These firms had already been invested heavily in technology to enable more flexible working and…
Insurers urged to rewrite flexible working rules
Insurers have been urged to review flexible working policies and consult with staff to capitalise on positive changes to working practices during Covid-19 disruption.
Aviva’s Patrick Tiernan named IUA chair
Partick Tiernan, managing director UK commercial lines and global corporate and specialty at Aviva, has been elected chairman of the International Underwriting Association.
Action group courts businesses as Marsh policy predicted to pay out
The Hospitality Insurance Group Action is seeking more members, after a court ruling suggested a policy brokered by Marsh for several insurers is likely to pay out.
Analysis: Changing tactics - The strategy behind Aviva's aggregator push
In August, Aviva announced that it was aiming to roll out a motor insurance product under its main brand on price comparison websites this autumn.
Briefing: Do Revolut and Lloyds Bank moves signal a bancassurance renaissance?
The model of banks with in-house general insurance divisions, or bancassurance, has thrived elsewhere in Europe but failed to pick up the pace in the UK. Is this about to change?
Analysis: Returning to the workplace
As the UK government further eases Covid-19 lockdown measures, as pupils across the country return to school, how do insurance companies and employees feeling about returning back to the workplace? Post spoke to some of the leading insurance firms to…
Top 30 European Insurers 2020: A year of profit
The top 30 European insurers saw growth in non-life premiums in 2019 and overall profit after tax was significantly higher than in 2018. Mathilde Jakobsen, director, analytics, AM Best, explains what the market is facing
Aviva, RSA and Zurich discussed how insurers can control motor claims costs through automation technology
Motor claims costs are under the spotlight as many insurers are likely to be under pressure to control operational costs.
Interview: Ant Middle, Ageas
Ant Middle, UK CEO of Ageas, talks to Stephanie Denton about restructuring, refocusing and remaining positive throughout the challenges thrown up by 2020 so far
François-Xavier Boisseau made ERS chair after Amanda Blanc’s Aviva move
Former Ageas UK CEO François-Xavier Boisseau has been appointed as ERS chair following Amanda Blanc’s surprise Aviva CEO appointment.
Sabre chairman Patrick Snowball’s successor named as Andrew Pomfret
Sabre senior independent director Andy Pomfret will take over from the insurer’s chairman Patrick Snowball at the beginning of September.
Analysis: Ethnicity pay gap reporting - getting the ball rolling
With growing pressure on the government to introduce mandatory ethnicity pay reporting to measure inequality in the workplace, Post investigates what steps the industry is taking to prepare and what is still to do.
Aviva planning aggregator motor roll out after Confused pilot
Aviva is targeting this autumn for the next stage of its move onto aggregators after a trial with Confused, Colm Holmes, Aviva CEO of general insurance, told Post.
Editor's comment: End of the road or new opportunity for insurtechs?
The rumours and water cooler conversations began in July 2019 as soon as it was confirmed market stalwart Amanda Blanc had left Zurich after only nine months.
Amanda Blanc promises to shake up Aviva
It is abundantly clear that “meaningful change” is needed to unlock Aviva’s potential, according to CEO Amanda Blanc.
Updated: SME specialist Coverly becomes latest UK insurtech casualty as it closes
SME insurance specialist insurtech Coverly closed for new business on Friday 17 July, Post can reveal.
Direct Line acquires insurtech Brolly
Direct Line Group has agreed to acquire personal lines insurtech firm Brolly in a conditional transaction expected to close during the third quarter of 2020.
Action groups hit out at 'absurd' insurer defences in FCA BI case
Insurers have been accused of filibustering in relation to business interruption as firms suffer “devastating losses” following coronavirus lockdown.
Analysis: The Covid crunch in insurer results
With analysts cautioning the Covid crunch will begin to bite insurers in the second quarter of 2020, Post investigates what impact the coronavirus pandemic has already had in the first quarter
Briefing: In CEO Amanda Blanc Aviva finally gets its woman
Having began her career at Commercial Union it always seemed fitting that Amanda Blanc would one day take the top job at its successor Aviva. Post content director Jonathan Swift reflects how the stars finally aligned for her to take up a role that for…
Aviva's Patrick Tiernan on getting Britain back to business
The tragic toll of Covid-19 is incalculable. In less than five months, this pandemic has taken away so many loved ones – devastating families, friends and colleagues on a scale that could not have been imagined. Patrick Tiernan, managing director UK…
Amanda Blanc looking at 'all strategic options' for Aviva
Amanda Blanc has pledged to address the underperformance of recent years for Aviva’s investors and to set out an ambitious strategic path.