Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Aviva has axed 1200 of 1800 jobs set to be cut
Operating profits for Aviva’s UK general insurance business fell 35% to £250m in 2019, though the result excludes the £45m cost of strengthening reserves following July’s Ogden rate revision, as it revealed it has cut 1200 jobs across the company so far.
Best Insurance Employer: The Top 20 – Aviva 8.5
Aviva was voted ninth in Post’s Best Insurance Employer poll after its employees rated the company on factors such as senior management, work/life balance and training and development.
Blog: Claims - the final frontier for insurtechs
What is the insurtech difference when it comes to claims? Jonathan Swift mulls on how the Next Generation is starting to figure this out
Aviva puts 30 digital roles at risk
Around 30 people are at risk of redundancy at Aviva's 'digital forge' in Sheffield.
Aviva's Andrew Morrish on protecting properties against flood damage
Storms Ciara and Dennis and the floods late last year have brought flooding into the media spotlight yet again, with hundreds of homes and businesses under water, many for the second time in recent years and according to Andrew Morrish, claims director…
Deliveroo investors back £3.3m raise for ex-Aviva innovation head's gig economy insurtech
Insurtech start-up Collective Benefits has closed a £3.3m seed funding round involving Stride VC alongside existing investors Delin Ventures and Insurtech Gateway.
Flood impact driving on claims surge after storms Dennis and Ciara
The "significant" impact of river flooding is expected to persist over the next few days, the Environment Agency confirmed, as insurers continue to receive a surge of claims on the back of storms Dennis and Ciara.
Storms Dennis and Ciara could cause greater claims surge than the Beast from the East
Storm Dennis has caused a second weekend of claims surges across the UK, and together with last weekend’s Storm Ciara, could be on track to exceed the impact on claims volumes of 2018’s Beast from the East.
Analysis: 19th Century insurance frauds
Scandal, fraud, deception and rabid profiteering have never been far away from the insurance industry. Indeed, it is probably fair to say they have been uneasy bedfellows ever since the modern insurance industry started to lay its foundations in this…
Insurers face further storm pressure as Dennis bears down on UK
Storm Dennis will hit the UK this weekend, following a claims surge and disruption from last weekend's Storm Ciara.
Interview: Amanda Blanc on life in the NED seat
The former Zurich, Axa and Towergate leader discusses her portfolio of NED positions, challenges for insurers in the current market, the partnership opportunities for insurtech businesses as well as rugby and schools.
Covid-19: Travel insurers at odds on coronavirus approach
Travel insurers are keeping a close eye Foreign Office travel advice and have taken differing positions on whether travelling to China amid the ongoing coronavirus outbreak would invalidate policyholders' coverage.
Cross-industry code of practice on flood resilience debuts
A code of practice for property flood resilience aimed at homeowners and industry bodies was yesterday launched at Parliament.
Analysis: Insuring care for the elderly – is the insurance sector up to the challenge?
Prime Minister Boris Johnson may be the Brexiteers’ main man, but can he also deliver the goods when it comes to caring for the UK’s growing elderly population?
This Month: Looking forwards, listening back
Post’s new Motor Mouth Podcast series is proving quite the hit with listeners.
Admiral staff to get bumper bonus as predicted profit soars
Admiral is expecting to see profit before tax of £510m to £540m for 2019, with its staff to each receive a £500 bonus.
Aviva's Colm Holmes warns distracted driving is causing claims inflation
Aviva general insurance CEO Colm Holmes has said that claims inflation is far exceeding expectations, pinning the blame on poor driving.
This week: The wait is over
The wait began in 2017, and many of us felt that the agonising limbo might never end. But after two and a half years, the wait is finally over. That’s right: Kesha’s new album is out today.
Blog: Taking the Michael
After Aviva’s email mix-up, Post looks at five insurance Michaels who might have been none the wiser.
Aviva says no personal data shared in emails that wrongly called customers Michael
Insurer Aviva has said there was ‘no issue with personal data’ in thousands of emails it sent out mistakenly calling customers Michael.
CII underwriting society launches cyber guide
The Chartered Insurance Institute’s Society of Underwriting Professionals has launched a good practice guide on cyber covering data, coverage, cyber incidents and basic precautions.
Insurtech: Six insurtech start-ups to watch in 2019
As Post gears up to launch the 2019 Insurtech 100 listing in association with Tallt, Post content director Jonathan Swift highlights six businesses that will hope to be featured in forthcoming rankings
Sir Adrian Montague set to step down as Aviva chairman
Aviva chairman Sir Adrian Montague will retire later this year once a successor has been appointed.
CII's Sian Fisher is looking to the past to understand the future
When thinking about what the new decade might hold in store for the profession, it is vital to consider how insurance has evolved over the centuries and the role it played in shaping the world we live in, says Sian Fisher, CEO of the Chartered Insurance…