Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Seventh annual Dive In festival to call out performative allyship
The insurance industry’s annual diversity and inclusion festival, Dive In, will be held in September and will combine virtual and physical events, it has been confirmed.
Aviva faces leaseholder ire over mounting fire safety concerns
Aviva has drawn anger from leaseholders in residential properties owned by an investment fund over the management of fire safety issues.
Analysis: The broker problem with online claims adverts
Research by Post has revealed that brokers as well as insurers are being targeted by claims management companies seeking to take over motor claims via misleading advert urls online, particularly on mobile devices
Colm Holmes named Allianz UK CEO with Adam Winslow to step in at Aviva
Allianz Holdings CEO Jon Dye will step down in November 2021, with current Aviva CEO of general insurance Colm Holmes set to replace him and Adam Winslow to step in as UK & Ireland GI CEO at Aviva.
Contractors call for Artemis directors to be 'struck off' from insurer networks
Contractors and suppliers of failed Artemis Recoveries have called for its directors to be “struck off” from insurer repair networks after the company entered liquidation owing more than £553,644 to unsecured creditors.
Biba Conference Special: Q&A
Ahead of the British Insurance Brokers' Associations first virtual annual conference Post caught up with some movers and shakers to find out what they were hoping for out of this year's event.
Up to 115 people at risk as Aviva reveals IT restructure
Aviva has confirmed that up to 115 people could be hit by changes to its IT teams as it moves to automate certain processes and increase use of outsourcing.
Insurance and accident-related nuisance calls fall during pandemic
Complaints about insurance-related nuisance calls and texts fell by 25% in 2020, though experts have warned that the trend could reverse as Covid disruption lifts.
Briefing: Aviva's ill-timed sick pay cuts
Aviva’s plan to cut company sick pay entitlement mid-pandemic is at best a head scratcher.
Zurich promotes Hayley Robinson to group CUO
Zurich has appointed UK chief underwriting officer Hayley Robinson as group CUO.
Aviva slashes sick pay for long-serving staff
Exclusive: Aviva is set to halve company sick pay for staff who have been at the financial services firm for two years or more.
Spotlight: Claims - Selecting the right TPA partner
When it comes to working with a third-party administrator for property claims, how far should an insurer go? Whether it is taking on service from start to finish or only focusing on key elements such as the repairer network or emergency call out facility…
Chubb and Marsh unveil Covid-19 vaccination solution; insurtech investment hits quarterly high; motor/home premiums fall; and Aviva offers cover to new customers affected by cladding crisis
Post wraps up the major insurance deals, launches, investments and strategic moves of the week not covered elsewhere on www.postonline.co.uk
Briefing: Abrdn or Aberdon’t
Standard Life Aberdeen’s Abrdn rebrand has met with consternation and raised eyebrows – time will tell whether it pays off or falls vowel of its own “clarity of focus”.
ABI aims to kickstart 'revolution' with flexible working charter
The Association of British Insurers has launched a charter that will commit its 27 initial signatories to advertising a majority of roles as part-time or open to flexible working or job sharing within a year.
Axa adds ex-Quote Me Happy and MIB leaders to retail team
Axa has appointed Marco Distefano as managing director for motor and home and Anna Fleming as chief operating officer in its UK retail insurance unit.
Aviva attains Ethical Company Award from The Good Shopping Guide
Aviva has become the first major insurer to gain The Good Shopping Guide’s Ethical Company Award.
Admiral, Aviva and Lloyd’s sign Fintech Pledge; Nextbase Insurance launches with Axa and Ageas; Rightchoice buys Fresh and Zurich in Ping An tie-up
Post wraps up the major insurance deals, launches, investments and strategic moves of the week not covered elsewhere on www.postonline.co.uk
Insurance Post TV: Is there an end in sight for the insurance cladding ‘crisis’? Plus interviews with Abacai and Zego
Today Insurance Post launches its new ‘magazine-style’ television show, which aims to get under the skin of some of the best read stories and articles that have appeared in print or online recently.
Abacai has an 'opportunity to drive' insurtech consolidation but will not pay over the odds, says co-founder Hay
Private equity-backed digital insurance venture Abacai will not be a “consolidator for consolidation’s sake”, although it is inevitable that there will be activity in the insurtech space, one of its co-founders has told Insurance Post TV.
Aviva UK leadership changes as Phil Bayles departs for Ardonagh
Phil Bayles is joining Ardonagh after 18 years at Aviva, most recently as its chief distribution officer, with Gareth Hemming set to succeed him at the insurer.
Analysis: The Scottish redress Bill's waiver conundrum
Scotland's redress Bill was passed by the Scottish parliament in March and sets out a fresh way for residential care abuse survivors to access compensation. But attempts to involve insurers and encourage organisations to contribute have left it with a…
Atlanta acquires Marmalade; Aviva in SME cyber push; Greenlight seals 13th insurtech deal; and Zurich launches flood pilot
Post wraps up the major insurance deals, launches, investments and strategic moves of the week not covered elsewhere on www.postonline.co.uk
Analysis: Deconstructing Aviva
With a new group CEO in role, Aviva has made serious strides in offloading its overseas operations. What inspired these moves and what does this mean for its core operations in the UK, Ireland and Canada?