Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Post LIVE: Addressing digital and evolving customer needs
It is "crucial" that customers' digital needs continue to be supported as lockdown eases, insurers mooted at the Post Live annual conference.
Abacai adds six to leadership team
UK motor insurtech Abacai Group has recruited six new leaders bringing experience from Sabre, Covéa, Direct Line, Aviva and Vitality to the team under former Aviva boss Mark Wilson.
Activist investor Cevian Capital takes 4.95% Aviva stake
Swedish investment firm Cevian Capital Partners has confirmed it now holds a 4.95% stake in Aviva.
Flood Re adds four to senior team
Flood Re has made four hires, bringing in experience from Hiscox, Ageas, Lloyds Banking Group and Aviva.
Howden unveils ESG insurer; DLG launches tech platform; Zego introduces pregnancy loss leave; Hiscox in legacy tie up; Brit debuts consortium
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Penny Black's Social World: June 2021
Equal rights, sustainability and good causes
Global insurers silent on critical ESG report as peers acknowledge more work needed
AIG, Chubb, Travelers and Tokio Marine were among insurers that declined to engage when approached for comment about a recent report highlighting insurer ESG failings.
Insurers failing on ESG: report
Insurers are failing to tackle ESG issues, a report by Share Action has warned, though European businesses are at the front of the pack.
Insurtech Focus: Incumbents and insurtechs
Over recent years the talk around insurtechs has moved from disruption to co-operation. With this in mind, Post canvassed a host of major insurers to discover which start-ups they work and/or invest in; and what they look for when it comes to digital…
Spotlight: Motor – The future of pricing
Changing consumer behaviour, the economic climate and a review of pricing practices are some of the challenges facing the motor insurance sector currently. Our research looked in more depth at how these changes might impact the sector, its pricing and…
Industry keen for stability to follow management merry-go-round
Experts have urged Allianz and Aviva to keep a stable focus on the independent regional broker market as the insurers unveiled a merry-go-round of leadership changes.
Seventh annual Dive In festival to call out performative allyship
The insurance industry’s annual diversity and inclusion festival, Dive In, will be held in September and will combine virtual and physical events, it has been confirmed.
Aviva faces leaseholder ire over mounting fire safety concerns
Aviva has drawn anger from leaseholders in residential properties owned by an investment fund over the management of fire safety issues.
Analysis: The broker problem with online claims adverts
Research by Post has revealed that brokers as well as insurers are being targeted by claims management companies seeking to take over motor claims via misleading advert urls online, particularly on mobile devices
Colm Holmes named Allianz UK CEO with Adam Winslow to step in at Aviva
Allianz Holdings CEO Jon Dye will step down in November 2021, with current Aviva CEO of general insurance Colm Holmes set to replace him and Adam Winslow to step in as UK & Ireland GI CEO at Aviva.
Contractors call for Artemis directors to be 'struck off' from insurer networks
Contractors and suppliers of failed Artemis Recoveries have called for its directors to be “struck off” from insurer repair networks after the company entered liquidation owing more than £553,644 to unsecured creditors.
Biba Conference Special: Q&A
Ahead of the British Insurance Brokers' Associations first virtual annual conference Post caught up with some movers and shakers to find out what they were hoping for out of this year's event.
Up to 115 people at risk as Aviva reveals IT restructure
Aviva has confirmed that up to 115 people could be hit by changes to its IT teams as it moves to automate certain processes and increase use of outsourcing.
Insurance and accident-related nuisance calls fall during pandemic
Complaints about insurance-related nuisance calls and texts fell by 25% in 2020, though experts have warned that the trend could reverse as Covid disruption lifts.
Briefing: Aviva's ill-timed sick pay cuts
Aviva’s plan to cut company sick pay entitlement mid-pandemic is at best a head scratcher.
Zurich promotes Hayley Robinson to group CUO
Zurich has appointed UK chief underwriting officer Hayley Robinson as group CUO.
Aviva slashes sick pay for long-serving staff
Exclusive: Aviva is set to halve company sick pay for staff who have been at the financial services firm for two years or more.
Spotlight: Claims - Selecting the right TPA partner
When it comes to working with a third-party administrator for property claims, how far should an insurer go? Whether it is taking on service from start to finish or only focusing on key elements such as the repairer network or emergency call out facility…
Chubb and Marsh unveil Covid-19 vaccination solution; insurtech investment hits quarterly high; motor/home premiums fall; and Aviva offers cover to new customers affected by cladding crisis
Post wraps up the major insurance deals, launches, investments and strategic moves of the week not covered elsewhere on www.postonline.co.uk