Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Roundtable: Improving quote conversion, retention and profitability in the personal lines market
Adding online payments and ensuring consistent service could be a key differentiator for insurers in winning new business and retaining existing customers. At a recent roundtable sponsored by PayPal an expert panel discussed the need for simplicity and…
Hessing makes Aviva return as claims director Lovely departs
Hugh Hessing will return to Aviva as interim chief claims officer, with Dave Lovely leaving the business, Post has learned.
COP26 Briefing: A tale of two insurance climate reports
Two reports released on COP26's finance day highlight mountains insurers – and others – have yet to climb in the climate challenge.
Oil and gas cover undermining climate efforts, says Insure Our Future as it scores insurers' climate policies
The global insurance industry is undermining efforts to meet climate targets by continuing to insure and invest in oil and gas production, the Insure Our Future campaign has said.
Spotlight: Application fraud - Intelligence and a united front bring progress
With a rise in application fraud post-Covid being widely reported, Rachel Gordon asks insurers and brokers how they are using the art of data science to make sure honest policyholders do not suffer.
Spotlight: Application fraud - Ghost busting – email intelligence can help combat insurance application fraud
Email addresses are a unique global identifier that could play an increasing role in combatting application fraud, argues James Burton, senior director of insurance product management for UK and Ireland, LexisNexis Risk Solutions
Analysis: Mind the gender health insurance gap
Post investigates allegations of gender discrimination in health insurance and asks how concerns could be addressed
COP26 Q&A: Adam Winslow, Aviva
With the COP26 summit bringing parties together in Glasgow to accelerate action towards the goals of the Paris Agreement and the United Nations Framework Convention on Climate Change, Post caught up with Adam Winslow, CEO of Aviva UK and Ireland General…
Spotlight: Digital culture – Adapting and evolving to maximise the potential of automation in underwriting
Automation is a growing reality in every corner of an insurance business. Tim Evershed explores the impact it is having on underwriting - and how staff are acquiring the skills to maximise its potential benefits here.
Insurance Post TV: COP26 Climate Summit special featuring Aviva, Axa and others
Insurance Post reveals the latest episode of its ‘magazine-style’ television show, Insurance Post TV, which gets under the skin of some of the key issues of the day.
Video Q&A: Aviva’s Nick Major and Gareth Hemming on its triple win at the 2021 BIAs
Following Aviva’s triple victory at the British Insurance Awards, Post caught up with the insurer to discuss its success.
Intelligence: Insuring automated warehouses
With warehouses increasingly deploying robots to help with the demand for next day delivery, Post investigates what challenges automation in warehouses poses for insurers.
Aviva teams up with Thomas Miller Specialty Construction
Thomas Miller Specialty Construction has partnered with Aviva in a three-year deal to provide capacity for its latent defect offering for commercial developers operating in the mixed use development market in the UK, Post can reveal.
Top 100 UK Insurers 2021
Covid-19 had the biggest impact on insurers in 2020. Commercial lines insurers suffered while personal lines insurers broadly benefited according to William Keen-Tomlinson, senior financial analyst in London for AM Best.
Interview: Adam Winslow, Aviva
Adam Winslow, UK & Ireland GI CEO at Aviva, talks to Stephanie Denton about commercial growth, meeting high standards and getting the triangle right.
Admiral, Covea and Hastings back Drive Score launch; Abacai teams up with Ticker; Bollington to rebrand under Gallagher; Aviva extends Founders Factory tie-up; and Cover Genius seals Series C raise
Post wraps up the major insurance deals, launches and investments of the week.
Howden reveals football's Covid losses; Convex opens new European subsidiary; Volante gets new syndicate approval from Lloyd’s; and Zurich supplants Axa as MGA's £105m capacity
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Best Insurance Employer 2021: Aviva (5* employer, large)
Post surveyed thousands of employees across the insurance sector and Aviva was voted a 5* employer in the large category.
Intelligence: Grading the education insurance market
Experts specialising in education sector insurance have hailed the market’s performance during the pandemic and expressed optimism for more success as students head back to university and further education colleges.
Intelligence: A question of diversity
Studies have shown diverse management teams achieve higher revenues due to innovation and discrimination claims can be costly. As the Dive In festival kicks off at Lloyd's and around the world, Edmund Tirbutt investigates if the insurance industry is…
British Insurance Awards 2021: Commercial Lines Insurer of the Year Award
The winners of the British Insurance Awards were revealed on Wednesday 15 September at Battersea Evolution.
British Insurance Awards 2021: Personal Lines Insurer of the Year Award
The winners of the British Insurance Awards were revealed on Wednesday 15 September at Battersea Evolution.
British Insurance Awards 2021: General Insurer of the Year Award
The winners of the British Insurance Awards were revealed on Wednesday 15 September at Battersea Evolution.
British Insurance Awards 2021: Broker Awards
The winners of the British Insurance Awards were revealed on Wednesday 15 September at Battersea Evolution.