Analysis: The broker problem with online claims adverts

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Research by Post has revealed that brokers as well as insurers are being targeted by claims management companies seeking to take over motor claims via misleading advert urls online, particularly on mobile devices

The problem of online adverts from businesses purporting to be insurers has been prevalent for many years, garnering media attention from The Sun and Which?. However, a Post investigation shows that

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Is insurer service really that bad?

News Editor View: After comments from Jensten’s Alistair Hardie earlier this week saying no insurer gets service right and that we should “rip up the service rule book and start again”, Scott McGee asks: Is it really that bad?

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