Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Jensten’s Hardie to wield axe on insurers with shoddy service
Alistair Hardie, Jensten Group’s CEO, has thrown down the gauntlet to “all insurers” to “throw out the service rule book” and start again, because “nobody has got it right”.
Mounting dissatisfaction with home insurance as premiums increase
Data analysis: NFU Mutual, Bank of Scotland, Nationwide, Saga, and Co-operative Insurance have the most satisfied home insurance customers, according to research by Fairer Finance.
What does Winslow’s hiring splurge say about DLG’s future?
Content Director’s View: Jonathan Swift takes stock of Direct Line Group CEO Adam Winslow’s new look executive team and asks whether it has the attributes to succeed.
Home insurance premiums continue climb as motor dips
Pearson Ham’s latest Premium Price Index has revealed that home insurance prices continued to increase in May, while motor decreased slightly.
NSM buys AllClear owner; Axa’s Uefa partnership; Brown & Brown’s UK retail CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Brokers aiming for net zero more than doubles in two years
The proportion of brokers taking steps to achieve net zero has more than doubled in just two years, according to research from Aviva.
Howden’s purchase; Ecclesiastical’s schemes tool; Hiscox’s schemes head
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Q&A: Marc Lewis, Ecclesiastical
Marc Lewis, underwriting director for the UK for Ecclesiastical, reveals how the insurer is embracing artificial intelligence plus its plans to grow the casualty business.
Motor to return to profitability in 2024
Data Analysis: The latest Oxbow Partners motor insurance report proves to be encouraging reading for those operating within the space.
Applied building momentum as it enters pilot with Aviva
After increasing the number of brokers on its Epic platform in 2023, Applied Systems Europe CEO Tom Needs said he expects to match that growth again this year.
Aviva building out strategic broker proposition
Aviva is undertaking a process in which it is engaging with key, strategic brokers in order to build out a new proposition, with a view to launch by January 2025 at the latest.
Dive In opens inclusive manager campaign
Dive In, the insurance industry’s diversity, equity and inclusion festival, has invited nominations for managers making “outstanding” inclusion contributions.
Insurers face margin crush unless premiums are hiked
Data analysis: A sustainable margin recovery looks increasingly challenging for insurers with premiums needing to increase in real terms to prevent any erosion after a tripling of costs to 10.9% of premiums last year from 3.5% in 2022.
Storah implores industry to ‘galvanise around underinsurance’
Speaking at the British Insurance Brokers’ Association Conference in Manchester, Aviva UK and Ireland general insurance CEO Jason Storah urged insurers and brokers to “galvanise around underinsurance”.
Insurance Post Power List 2024’s Top 10 Podcast
To find out who made it into the Top 10 of Insurance Post’s Power List for 2024, make sure you listen to the latest Insurance Post Podcast.
Power List: Ones to watch in insurance in 2024
Here are the ones to watch who narrowly missed out on a place in this year’s Insurance Post Power List, but based on their role, career to date and growing influence look set to feature in future rankings.
Movers and shakers who made Insurance Post’s Power List 2024 revealed
This year’s Insurance Post Power List reflects how claims inflation combined with the Consumer Duty caused some providers to shift their focus and disruptors found it is easier to send a rocket into space than enter the UK insurance market.
Adam Winslow, Direct Line
Before he even had a chance to get his feet under the table, Adam Winslow, who only joined Direct Line as group CEO on 1 March, had to deal with Ageas making a takeover bid for his business.
Jason Storah, Aviva
A fresh face on Insurance Post’s Power List in 2024 is Jason Storah, who was appointed CEO of UK & Ireland General Insurance in August 2023.
Colm Holmes, Allianz UK
Colm Holmes joined Allianz as CEO in December 2021 with a mission: to make the business the number one insurer in the UK.
John Neal, Lloyd’s of London
The efforts of Lloyd’s chief executive John Neal to deliver profound change in the City’s insurance market through digitalisation are beginning to pay off with Aviva coming back into the fold in 2024.
Amanda Blanc, Aviva
Amanda Blanc, CEO of Aviva Group, influenced some of the biggest changes in corporate Britain in 2023, winning her the top spot in Insurance Post’s Power List for the second year in a row.
Quote speed and data accessibility at top of brokers’ wish list
Aviva's broker barometer has put access to data and insight, and speed of quotes at the top of broker wish lists as insurer service continues to be a top challenge.
Online HNW insurance options not ‘fit for purpose’
The founder and CEO of Rivr, a newly launched firm focussing on HNW home insurance, has told Insurance Post that online options for high to mid net worth customers are “not fit for purpose”.