Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Women working in insurance earn 20% less than men
Gender pay disparities in the insurance industry continues to stubbornly persist, with virtually no companies reporting on whether an ethnicity pay gap exists.
The genie in the bottle: improving outcomes in income protection claims
A healthy and active workforce is key to a thriving UK economy, but too many people remain on the sidelines. A recent Insurance Post roundtable explored the challenges and opportunities for income protection insurers in supporting the ‘back to work’…
Fraudster given jail time after faking driving documents and hiding offences
A man has been given jail time after he sold invalid insurance policies and tried to take out car insurance for himself by covering up his driving offences and using a fake no-claims discount certificate.
Top 30 European Insurers of 2024 revealed
The top 30 European non-life insurers achieved another year of solid top line growth in 2023 with the average growth rate of the companies being 9.8%.
‘Persistence’ is key as Applied announces Zurich win
Tom Needs, CEO of Applied Systems Europe, has said persistence was key to winning commercial lines insurer business in the UK.
ESG Spotlight: The ESG opportunity for SME brokers
As ESG becomes more important to SMEs, Saxon East says brokers can work with forward-thinking insurers to help their clients.
ESG Spotlight: Ethics, talent and underwriting profit – how ESG can help insurers
While there is a lack of clarity on how insurers can embed ESG into working practices, despite its growing importance, Saxon East reports some insurers are showing the way.
Big Interview: David McMillan, Esure
David McMillan, CEO of Esure, on why he isn't frightened to shed volume in order to protect profitability, the pain points of the provider's digital transformation plus how customer expectations are now shaped by Uber's activity rather than Aviva's…
Travel insurers that satisfy customers revealed
Saga, LV, Tesco Bank, Multitrip.com, and AA have the happiest travel insurance customers, according to the latest Fairer Finance survey.
Court of Appeal upholds key Covid BI judgment
The Court of Appeal has confirmed that hundreds of thousands of businesses with ‘at the premises’ disease cover are entitled to claim for Covid losses, dismissing appeals brought by insurers.
How fraudsters’ fake documents and images are challenging insurers
Fraud trends have moved on since the pandemic and now insurers face the challenge of tricksters who generate fake documents and imaging, insurance professionals gathered at the Verisk Insurance Conference in London were told yesterday (5 September).
Aviva’s cyber partnership; Clear buys Accelerate; Bupa's insurance CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
CoreLogic’s Garret Gray on what the future holds for insurance
The president of global insurance solutions at CoreLogic, Garret Gray, gives Saxon East the lowdown on INTRConnect Europe and what the future potentially holds for the insurance industry.
Make-up of the insurance industry in 2024 revealed
Insurance Post’s 2024 Census shows women have smashed through the industry’s glass ceiling, and most employees are only going into the office on Tuesday, Wednesday and Thursday, post-pandemic.
Aviva targeting ultra-HNW growth following acquisitions
After completing the integration of the Azur and Axa XL private clients’ business, Aviva’s managing director for high net worth Ann Owen has said the insurer is looking to grow, but not “at any cost”.
Are insurers racing to be online-only excluding disabled customers?
As the insurance sector increasingly digitises, Damisola Sulaiman examines the barriers disabled customers face in accessing online insurance services, as well as the measures that have been implemented by insurers to address these issues.
RSA’s cloud solution; Allianz’s new stadium; Gallagher’s managing director
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Marsh’s carbon offering; Howden buys broker; Aventum’s AI assistant
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Aviva’s Storah reveals what to expect next from the provider
Aviva UK&I general insurance CEO Jason Storah, along with his chief financial officer Stephen Pond, share what lines they expect to grow the most in the latter half of 2024 and outline their approach to pricing as inflation heads closer to 2%.
Dive In registration opens
Registration has opened today (15 August) for the 2024 Dive In Festival, which aims to promote diversity and inclusion in the insurance industry.
Aviva’s Blanc plans to further grow GI business
Aviva Group CEO Amanda Blanc expects to further grow the provider’s general insurance business by matching her organisation’s ambition with the Labour Party’s agenda and by deepening relationships with existing customers.
Why data-sharing is essential to fighting travel insurance fraud
Following Scott Clayton, head of claims fraud at Zurich, stating the industry needs to share travel insurance data and create a database to crack down on fraud, Tom Luckham examines what it will take to stop travel being an easy target for false claims.
Cost of insuring ground floor flats surges by 42%
The cost of insuring ground floor flats increased most significantly of any property type between April and June this year with premiums climbing by 42% from £178 to £252, according to Compare the Market.
Property insurance payouts hit record quarterly high
Insurers paid £1.4bn in claims for property damage during the second quarter of the year, according to the latest data from the Association of British Insurers (ABI).