Opinion
Legal Update: Motor's waiting game
The motor claims market is currently sitting in that state of indecision that business - and pilots - like to call ‘a holding pattern' as it awaits three major government consultations. These, to push the aviation analogy to its fullest, are hovering…
AIG's Baldwin on why the industry should put heads together for mental health
Resolutions come thick and fast in January. Most don’t stick until February.
Bila's Castle on the prospect of collective redress in the UK
The prospect of a full-blown, opt-out US class action culture, funded by a Plaintiff Bar made fat from its cut of the damages, is not one that most UK insurers would relish.
Aon's Andrew Tunnicliffe on holding up the mirror
You may have heard or read that McKinsey reported in its 2015 Diversity Matters report that gender diverse firms were 15% more likely to outperform those that were not diverse, but here's something more interesting.
Cryonics: premium on immortality?
The world of cryonics, and the freezing of human tissue, is proving a tricky one for the insurance industry.
Nexus Group's Colin Thompson on the evolution of MGAs
With more than 300 UK-based managing general agents underwriting roughly £5bn - circa 10% of the UK general insurance market - the MGA is already firmly established within the London market providing a key access point to local markets and the ability to…
Ageas's Boisseau on the importance of using technology for transparency
Mis-selling of payment protection insurance has done little to help our industry and the issue of trust for insurance providers.
Rebalancing and building trust in China's economy
As the Year of Rooster starts, it is a good time to reflect on China's evolving economy.
Editor's comment: The concept of power
Another year and another Power List from your team at Post.
Spotlight: Claims Assistance: Ignore at your peril
Dissatisfaction over clarity during the claims process has been highlighted by the recent Financial Conduct Authority review. What can the industry do to make the system work better?
This week: Decisions, scorecards and a viable alternative
After a slow start to 2017 I suddenly had lots of decisions to make this week about holidays, extracurricular activites and building plans (for my extension).
JLT's Mark Wood on why brokers must keep up with insurtech
‘Insurtech´ has been a buzzword in the insurance sector for a few years now, but how many of us have truly woken up to the opportunities that exist for the insurance market within the technology sector?
Legal Update: D&O liability, data protection and the avoiding of bogles
Scots worldwide are preparing to celebrate the works of poet Robert Burns. Two lines from his famous poem Tam o'Shanter will be spoken at many events: "Gathering her brows like gathering storm, nursing her wrath to keep it warm".
QBE's Richard Pryce on why insurers must innovate for customers and staff
The insurance industry has always been closely connected to the broader economy, but our fortunes are now even more closely tied to macro-economic developments.
Towergate's Kay Martin on why a focus on customer service is the one thing that won't change in 2017
So it's January again and what a year 2016 was - it's hard to remember a more tumultuous 12 months.
Biba's Steve White on unravelling unrated insurers
I spent a large part of the last quarter of 2016 visiting the British Insurance Brokers' Association regions and talking to the advisory boards and committees as we usually do as part of our manifesto preparations.
LV's Martin Milliner on how getting whiplash right could restore faith in insurance
Working with government, regulators and trade bodies to build public trust in insurance is a common aim of our profession and more important than ever when considering today's unnecessary claims culture.
UK General's Karen Beales on the future of personal lines broking
The personal lines market has been interesting during the past 12 months.
Allianz's Jon Dye on choosing insurance as a career
The Broker State of the Nation report commissioned by Post revealed 70% of the respondents chose broking as a career.
XL Catlin's Paul Greensmith on the fairness the Insurance Act has brought
They say all is fair in love and football but what about insurance?
Editor's comment: What the Kwik Fit fitters can't fix
When I was a child you couldn’t get better than a Kwik Fit Fitter, they were the boys to trust!
Pen's Tom Downey on sustainable success in tomorrow’s schemes market
Everyone loves a good scheme — albeit we’re talking less Machiavellian, more magnanimous, when it comes to insurance.
Europe: How to spot online insurance opportunities
More than 400 online channels of insurers in Europe are currently doing business and this number is increasing. However, not all of these online channels are successful.
Brightside's Mark Cliff on why chaos is needed for success
Chaos is needed for some highly successful brokers to emerge during 2017