Ageas's Boisseau on the importance of using technology for transparency
Mis-selling of payment protection insurance has done little to help our industry and the issue of trust for insurance providers.
Of the total cases referred to the Financial Ombudsman Service in the first half of 2016, PPI made up 54% of new complaints - with 91,381 new cases. Policy wording documents of 80 pages do not help us
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