Opinion
RSA's Carolyn Mackenzie on the delicate balance struck by whiplash reforms
Carolyn Mackenzie, director of complex claims at RSA, argues that whiplash reforms are striking a delicate balance well.
LMA's Lee Elliston on taking action on delegated claims
The 300-year-old Lloyd's market is changing, says Lee Elliston, claims director, Lloyd's Market Association. The Target Operating Model has seen Lloyd's focus on boosting efficiency and bringing business benefits to market participants. Now the LMA is…
Aston Lark's Peter Blanc on the communication dilemma
As business insurance is increasingly sold online, Peter Blanc, group CEO of Aston Lark, warns against insufficient cover and lack of advice.
AGCS' Yogesh Virji on managing inevitable cyber risks
As cyber risk is climbing the concern ladder, Yogesh Virji, head of cyber - UK at Allianz Global Corporate & Specialty, explains how the materialisation of this threat can affect various lines of insurance.
BGL's Peter Thompson on the unintended consequences of the IDD
The Insurance Distribution Directive brings transparency but also unintended consequences for customers, writes Peter Thompson, group director of insurance distribution and outsourcing at BGL Group.
Axa's Sonia Wolsey-Cooper on doing serious social good
Large insurers have the expertise to prepare for the future, writes Sonia Wolsey-Cooper, chief corporate responsibility officer at Axa UK and Ireland, urging them to fund research and strike partnerships for the common good.
Aon's Katherine Conway: “As the insurance workforce evolves, so must company culture”
Katherine Conway, head of diversity and inclusion and community affairs at Aon, explains that D&I efforts must go beyond recruitment to now focus on company culture.
Ageas' Andy Watson on pushing for a realistic Brexit plan
Insurers need to keep pushing their priorities now for an effective Brexit plan, writes Andy Watson, CEO of Ageas UK, urging the industry to work with the government to achieve a realistic negotiating strategy.
Top 30 European insurers 2018: A year of steady growth for insurers
Overall, top-line growth for the 30 largest European insurers has been steady, reflecting the underlying economic conditions throughout Europe, explain Tim Prince and Yvette Essen, director of analytics and director of research at AM Best
XL Catlin's Nicola Harris on why insurers need to change their approach to the energy sector
Challenging times for the oil and gas industry call for a change in the way insurers address energy risks, writes Nicola Harris, head of energy for Europe, Middle East and Africa at XL Catlin.
Blog: Supporting neurodiversity within the workplace
Debbie Mawer, director of people and culture at Claims Consortium Group, explains how to attract and nurture a neurodiverse workforce.
JLT Specialty's Hamish Roberts on why insurers must continue insuring coal
The pressure on insurers to deny coal projects any form of cover may actually increase pollution, warns Hamish Roberts, head of JLT Specialty’s London-based power business.
QBE's Cecile Fresneau on why underwriters ask so many questions
Brokers should value the many in-depth questions asked by underwriters, writes Cecile Fresneau, executive director of the UK insurance division at QBE Insurance.
CNA Hardy's Dave Brosnan: "The bottom line is: diversity matters"
Dave Brosnan, CEO of CNA Hardy, explains why diversity is a business issue.
Autonet's Ian Donaldson on how brokers innovate
Brokers have always innovated to survive and will continue to do so, writes Ian Donaldson, CEO of Autonet and Carole Nash, explaining how technology can help cross-selling.
LV's Mike Crane on insurers and brokers leading the industry into the next generation
Insurers are going to focus more on offering an end-to-end service to brokers, predicts LV Broker's managing director Mike Crane, explaining how both professions can adapt to new technology and customer expectations.
AIG's Mark Camillo on how GDPR is driving the European cyber market
GDPR is driving a surge in the European cyber insurance market, explains Mark Camillo, head of cyber for Europe, Middle East and Africa at AIG.
Zurich's Puneet Sharma: Calling time on credit markets
Credit has been underperforming equities and Puneet Sharma, managing director at Zurich, believes this warrants a rethink of portfolio positioning.
Allianz's Stephanie Smith: Insurance needs to be louder and prouder
Insurance makes the world go round and Stephanie Smith, chief operating officer at Allianz, says the industry should be prouder of its daily accomplishments.
Beazley's Catherina MacCabe on the mounting pressure on D&Os
Directors and officers are coming under ever closer scrutiny as pressure is mounting to comply with gender, cyber and environmental requirements, explains Catherina MacCabe, head of the International Management Liability focus group at Beazley.
Bupa's Alex Perry: There is no health without mental health
Insurers need to turn their focus to mental health, one of the biggest people issues facing UK businesses, writes Alex Perry, CEO of Bupa Insurance UK.
Aviva's Maurice Tulloch on distracted driving becoming the new drink-driving
Drinking and driving is simply not acceptable to today's society. Why then, asks Maurice Tulloch, CEO Aviva International Insurance, is the same stigma not yet attached to using a phone will driving?
The CILA’s Malcolm Hyde on maintaining the value of UK qualifications post-Brexit
Professional qualifications play an essential role in building industry trust and recognition on the global stage, says Malcolm Hyde, executive director of the Chartered Institute of Loss Adjusters, however, the UK’s Brexit vote could put this into…