QBE's Richard Pryce on why insurers must innovate for customers and staff

richard-pryce-qbe4-2016

The insurance industry has always been closely connected to the broader economy, but our fortunes are now even more closely tied to macro-economic developments.

Across the world, economic growth prospects have been slowing since the financial crisis, a period which also corresponds to the longest soft market on record. We are not, however, just going through

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Crunch time for insurers’ Consumer Duty reports

One year on from the introduction of the Financial Conduct Authority’s Consumer Duty requirements for open products, Emma Ann Hughes investigates whether insurers will get a pat on the back or a clip round the ear from the regulator when they hand in their board reports.

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