After getting a taste for adjusting, Marcus Hanson has progressed to Sedgwick’s complex liability team
Exclusive: Sedgwick has completed its integration of Cunningham Lindsey and is looking at further acquisitions for the coming year.
Technology is predicted to be a huge part of the future business landscape but fears remain over letting robots have all the power. Post investigates how robotics and artificial intelligence is helping insurance now and how it could do more in the future
As the Brexit negotiations rumble interminably on, it can sometimes feel impossible to imagine life after 29 March. The British Insurance Brokers' Association gave the industry something to look forward to, announcing the keynote speaker for its…
Questgates is restructuring its business into four operating divisions, citing the need to “remain innovative.”
Luke Exford has replaced John Evans as president of the Chartered Institute of Loss Adjusters. He spoke to Post about how the body maintains standards amid technological change.
Insurers are increasingly hiring teams of loss adjusters to handle claims in-house, rather than outsourcing to a third-party firm. Post looks at this trend and whether it represents part of an established cycle
After short-listing 30 talented candidates for interview, we can finally reveal the six successful claims professionals that have been selected for the first series of Claims Apprentice.
Trehane Oliver will succeed Nigel Minett as managing director of McLarens Aviation.
Crawford & Company has appointed Andrew Bart as global president of its Global Technical Services division.
The fallout of the suspected attempted chemical murder in Salisbury has exposed the intricacies of business interruption policies
Harris Balcombe has seen investment from three equity partners to bolster its growth plans.
Having left Crawford in April 2017 after 15 years at the firm, Ian Muress resurfaced in January as CEO of Sedgwick International, a claims business he describes as the largest of its kind "on the planet". He spoke to Jonathan Swift about why people…
When extensive renovations are carried out on properties fire poses a risk. Rachel Gordon investigates what insurers are doing to mitigate this happening.
Questgates has revealed it will hit revenue of £22m next year as it joins VRS Adjusters.
McLarens' largest private equity backer has sold its stake in the company.
The Ardonagh Group has agreed to sell Direct Group’s claims businesses to loss adjuster Davies for up to £36m.
A flooded home can be traumatic, especially for children. Jonathan Davison, strategic development director at the British Damage Management Association, explains how the claims process can be designed to protect the mental wellbeing of younger family…
Supply chain procurement continues to evolve against a backdrop of consolidation among both insurers and third party administrators. Edward Murray looks at how tendering is changing from the demands on suppliers to the length of partnerships
With an increasing focus on CSR and technology, choosing partners that can align with an insurer's core values has arguably never been more important. Edward Murray looks at the factors supply chain managers now consider important when choosing the…
As insurers are trying to tackle rising escape of water claims costs, loss adjusters are developing increasingly specialised skills, explains Darren Francis, escape of water project manager at Crawford & Company.
On-demand inspections start-up Shepper has raised $5.4m (£4.1m) in a series A round led by Aviva Ventures and Norwegian Idekapital Fund 1.
Claims firm Sedgwick could be snapped up by private equity group Carlyle for $6bn, it was reported.
With talk abound of a possible Amazon entry into insurance distribution, what could an Amazon entry into claims look like?