Claims/Loss adjusting
Diary of an Insurer: Sedgwick’s Liza McNab
Frozen pipes are a recurring theme for Lisa McNab, an investigator in Sedgwick’s major loss team, but she can relax by watching the new Luther movie and catching up on Love Island.
Trade Voice: Cila’s Marc Sweeney on navigating the evolving landscape
Marc Sweeney, president of the Chartered Institute of Loss Adjusters and director at Davies, says the professional body has a critical role to play in helping its members navigate challenges.
Q&A: Gary Brown, McLarens
Gary Brown, CEO of McLarens, speaks to Insurance Post about the loss adjuster's growth, global claims trends and preparing for catastrophic events.
Sedgwick Legal Services accelerates build-out plans in disrupted sector
Sedgwick has stepped up plans to build out its legal services arm as it capitalises on trends in the insurance defendant law firm sector, partner Paul Squires has said.
How to attract fresh talent to the loss adjusting industry
Sonya Tolson, chief people officer of McLarens, examines the steps the industry needs to take to have broader appeal while continuing to attract senior adjusters.
Cila appoints former CII COO John Bissell as executive director
The Chartered Institute of Loss Adjusters has appointed former Chartered Insurance Institute chief operating officer John Bissell as its next executive director.
Shortlist revealed for 2023 Claims & Fraud Awards
Today we can reveal the shortlist for the 2023 Insurance Post Claims & Fraud Awards.
Q&A: Thomas Hauschild, Omnius CEO
A self-confessed ‘claims nerd’, former chief product officer Thomas Hauschild took over as CEO of claims automation insurtech Omnius in February. He talks to Jonathan Swift about taming the legacy systems ‘animal’, and finding shortcuts to get the best…
Deadline for the 2023 Claims & Fraud Awards days away
The deadline for the 2023 Claims & Fraud Awards is just days away if you want to be in the running to win one of these prestigious prizes [5pm on 2 June].
Complexity and cost of insuring Britain’s historic buildings
Forty years since the English Heritage rebranded to Historic England under Margaret Thatcher’s government, Pam Kokoszka explores the role the insurance industry plays in protecting listed buildings.
Nat cat ‘new normal’ leads to emergence of globetrotting catastrophe adjusters
A “new normal” with regard to natural catastrophes has led to the rise of a globetrotting type of loss adjuster that is able to move from the aftermath of one event after another, according to McLarens.
Insurers likely to avoid repeat of 2022 subsidence losses
The insurance industry will likely avoid another spike in subsidence claims this year, despite earlier concerns of a repeat of the costly conditions experienced in 2022.
Entries open for the 2023 Insurance Claims and Fraud Awards
The 2023 Claims & Fraud Awards are open for entries with a deadline of 5pm on 2 June.
Diary of an Insurer: Criterion Loss Adjusters’ Mark Watts
Mark Watts, high-net-worth adjuster at Criterion Loss Adjusters, watches the weather, analyses forensic reports, and hits the road to assess major fire damage.
Big Interview: Crawford CEO Verma on averting the silver tsunami
Stepping up to the hotseat at the beginning of the pandemic might have initially phased him, but Crawford group CEO Rohit Verma tells Jonathan Swift how embracing technology, local empowerment, and being alive to the ‘silver tsunami’ has seen him make…
Q&A: Simon Pemberton, Gallagher Bassett
Simon Pemberton, CEO of Gallagher Bassett ,caught up with Insurance Post to speak about claims trends, recruiting talent and plans for the business in the year ahead.
Retiring Muress replaced by Simoncic at Sedgwick
Market moves: Sedgwick international chief executive officer Ian Muress has announced plans to retire on 31 March, when he will be replaced by Tom Simoncic.
Review of the Year 2022: Claims and Legal (part two)
Senior claims figures look back on 2022 and reflect on what 2023 might bring.
Review of the Year 2022: Claims and Legal (part one)
Senior claims figures look back on 2022 and reflect on what 2023 might bring.
Ex-McLarens and GAB exec Trevor Latimer passes away
Trevor Latimer, the man who helped spearhead McLarens major push into the UK and Irish markets, has passed away.
Q&A: Lewis Cunningham, Claims Apprentice 2022 winner
Lewis Cunningham, claims handler at RSA, was recently crowned the winner of the third series of Claims Apprentice. Post sat down with Lewis and sponsor Kennedys’ own ‘Lord Sugar’: partner and head of marine practice, Chris Dunn, to hear their thoughts on…
Perils pegs London’s 2021 summer flood losses at £281m
Perils has pegged insurance and reinsurance industry losses for London floods that took place between 12 and 14 July 2021 at £281m.
Malcolm Hyde, Aviva, DACB, HF, NFU Mutual, Sedgwick and Zurich big winners at the Claims and Fraud Awards
Law firm HF took home three awards at the Claims and Fraud Awards last night, at an event that saw former Chartered Institute of Loss Adjusters executive director Malcolm Hyde, pictured, pick up the Achievement Award.
Roundtable: How is the insurance sector investing in solutions to combat the evolving fraud threat?
Post, in association with LexisNexis Risk Solutions, held a roundtable to discuss the ever-evolving fight against fraud with new technology and how the insurance market is investing in solutions to combat this. Conducted under Chatham House rules,…