Shortlist revealed for 2023 Claims & Fraud Awards

Claims & Fraud Awards 2023

Today we can reveal the shortlist for the 2023 Insurance Post Claims & Fraud Awards.

The highly anticipated event is back on 5 October 2023 at the Brewery in London.

Below are the firms and individuals that will be fighting it out for one of these prestigious awards.

And if you want to be in on the action, don’t delay – book your table today.

All information can be found here.


Claims Collaboration of the Year

Admiral Insurance & DWF Law

AICL (Saga Group) & Davies

Aviva and DWF Law

Direct Commercial

Ecclesiastical Insurance, Woodgate and Clark and CoreLogic

Esure & EIS

Lloyd’s and Vitesse

QBE Business Insurance and IPRS Health


Claims Innovation of the Year – Insurer/Broker

Aviva – Large Loss Identification

Aviva – Straight Through Process


Clegg Gifford & Co and DAC Beachcroft

Ecclesiastical Insurance

Hiscox UK

Markel UK

Generali UK


Claims Innovation of the Year – Outsourced Partner

Lloyd’s and Vitesse


Crawford & Company







Claims and Fraud Awards Rising Stars

[A fraud winner and claims winner to be announced on the night]

Scarlett Allen, Hiscox

Jordan O’Donnell, Zurich Insurance

Joseph O’Gorman, DWF Law

Holly Robson, NFU Mutual

Jason Wallington, DAC Beachcroft

Luke Wiltshire, Zurich Insurance


Combatting Fraud – Collaboration of the Year

Allianz and DWF Law

Aioi Nissay Dowa Europe (AND-E) in collaboration with Mind Foundry

Aviva Insurance and DAC Beachcroft

Axa and Keoghs

Direct Line Group and Crawford Legal Services

Hastings Direct and Keoghs

National Vehicle Crime Intelligence Service (NaVCIS) and Synectics Solutions


Combatting Fraud – Technology Innovation of the Year

Aioi Nissay Dowa Europe (AND-E) and Mind Foundry

Allianz UK



Percayso Inform


Zurich Insurance – Real-time Fraud Detection Solution

Zurich Insurance in partnership with Toolagen


Counter Fraud Team of the Year

Ageas Underwriting Fraud Team

Aviva Counter Fraud Team

Axa Commercial Claims Counter Fraud Unit

Hiscox UK

Markerstudy Insurance Services

NFU Mutual’s Corporate Insurance Claims Validation Team

Zurich Insurance – Claims Investigation Unit


Customer Care Award

Aviva Claims Counter Fraud Team


Clegg Gifford & Co

Hiscox UK

NFU Mutual

RSA – Major Loss Unit


Zurich Insurance Company – Concierge team


ESG: The Sustainable Claims Management Award



Hiscox UK

QBE Business Insurance & Sedgwick


Fraud Intelligence Team of the Year

Aviva Claims Counter Fraud Team

DAC Beachcroft Intelligence Team


Esure Insurance



Fraud Investigation of the Year

Aviva Counter Fraud Team

Crawford Legal Services

Esure Insurance

HF and Admiral

HF and Esure

RSA Insurance

Zurich Insurance


Fraud Investigation Team of the Year – Independent

Charles Taylor


DAC Beachcroft

HF – Large Loss Fraud Team

HF – Credit Hire Fraud team




Insurance Claims Manager of the Year

Charlotte Bender, Canopius

James Driscoll, Aviva

Joanna Green, Hiscox

Lynette Grocott, Zurich Insurance Company – Zurich Rehabilitation Team (General Insurance)

Tom Matthewman, Pen Underwriting


Insurance Claims Team of the Year


Clegg Gifford & Co

Markel International

NFU Mutual – Credit Hire Team

NFU Mutual – Third Party Assist

Zurich Insurance Company – Personal Lines Team

Zurich Insurance Company – Zurich Private Clients (ZPC) Claims


Insurance Legal Team of the Year



Markel Law


Technology Partner of the Year


GT Motive




The Training and Professional Development Award




NFU Mutual – Credit Hire Team

NFU Mutual Corporate Insurance

QBE Business Insurance


Zurich Insurance Company – Zurich Rehabilitation Team (General Insurance)


Unsung Hero of the Year

Joanne Baker, DWF Law

Sarah Brown, Aioi Nissay Dowa Europe (AND-E)

Jon Gill, Clyde & Co

David Clements, Zurich Insurance Company

Ted Gregory, PCS, a Verisk business

Rochelle Henry, Zurich Insurance Company – Zurich Rehabilitation Team (General Insurance)

Chloe Reynolds, Direct Commercial

Stephen Watson, Aviva


Insurance Claims Star of the Year

To be announced on the night


Insurance Fraud Star of the Year

To be announced on the night


Achievement Award

To be announced on the night

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