Claims/Loss adjusting
Spotlight on Digital: Insurance claims - The path to digitisation
A Post and SS&C Blue Prism survey found that 86.8% of insurer respondents believe that digitising all or part of the claims journey is the best way to improve the customer experience. Padraig Floyd explores how much progress is being made to achieve this…
Q&A: Kirsten Early, McLarens
After a year in the role, Kirsten Early global head of third-party administration at Mclarens, tells Post about how the role of TPAs is evolving and McLarens ambitions for its TPA offering.
Aviva joins Sign Live; Clear Group acquires Centor; Canopius reorganises underwriting team; LV steps up digital innovation with tie-up; and Questgates buys again
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Aviva reports 13% spike in fraud; Accredited hails £2bn Policy Expert deal; Urban Jungle to recruit 100; and PRA warns insurers of ‘significant headwinds’ over climate change
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Damage caused by storm Eunice less severe than expected despite claims surge
Storm Eunice was less severe than originally thought with damage caused by high winds rather than flooding, according to claims experts.
BI ruling and Covid impact drive claims vacancy boom
Job adverts for claims roles are on the up, research has suggested, with the business interruption ruling a likely driver.
Revolut in Allianz tie-up; AUB confirms Tysers talks; QBE poses resilience challenge; and Rear’s SPAC Financials Acquisition Corp to raise £150m via listing
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Woodgate & Clark acquires media and entertainment adjuster Spotlite
Woodgate & Clark has acquired media and entertainment adjuster Spotlite as it continues to build specialist expertise.
Claims Consortium Group expands claims handling services with acquisition
Exclusive: Claims Consortium Group has acquired loss adjuster Roger Rich & Co for an undisclosed sum.
ESG Exchange: Making resilient repairs work
With new measures being introduced to facilitate resilient repairs, Rachel Gordon investigates whether these steps go far enough to help insurers and their customers when faced with building claims.
Eunice could be 'most impactful' storm parts of UK have seen in years
Red weather warnings are in force across parts of England and Wales with significant disruption expected as Storm Eunice tracks across Ireland and the UK.
Analysis: Covid BI disputes rage on a year after Supreme Court judgment
The final bill for coronavirus-related business interruption claims could yet run much higher than the £1.3bn paid out so far depending on how issues left unanswered are resolved in the months – and possibly years – ahead.
Q&A: Helena Evans, CILA
Helena Evans replaced Shaun Kelly as president of the Chartered Institute of Loss Adjusters. She spoke to Post about plans for the next year and the legacy she hopes to leave behind.
Allianz in regional commercial restructure; GRS extends global reach with adjuster tie-up; Movo buys three; and Tractable strikes two new deals
For the record: Post wraps up the major insurance deals, launches and investments of the week.
Building material shortages pile on the pressure
With building material shortages expected to continue into the 2022, loss adjusters and insurers have been urged to work together to support the repair sector.
Analysis: Loss adjusters’ BI avalanche experience – from portals to what comes next
Loss adjusters have praised the use of technology to meet Covid-19 related business interruption claims and called for more enhancements as the market adapts its systems and approaches.
Preview: What will 2022 bring for the insurance market?
Post spoke to market experts to get their predictions for what 2022 will look like.
Claims volumes surge as a result of Storm Arwen
Insurers have received thousands of claims as Storm Arwen brought 98 miles per hour winds causing power cuts and travel disruption across the UK.
Zurich launches 'industry first' resilient property drive; Alan & Thomas acquires Aquilla; two Lloyd's syndicates approved; and Aviva reports uptick in commitments to net zero target
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Podcast: What does the regulator’s greater focus on operational resilience mean for surge planning?
Welcome to the second in a two-part podcast series about operational resilience brought to you by Claims Consortium Group and Insurance Post.
Podcast: How would the insurance industry respond to a repeat of the 1987 Great Storm?
Welcome to the first in a two part podcast series about operational resilience brought to you by Claims Consortium Group and Insurance Post.
Briefing: Who is behind the mask?
Last week I wrote a strongly worded letter to my household emergency provider and a blog on this site detailing the issues I was having.
Updated - Briefing: What is a home emergency
I’m 168 hours into a home emergency. For seven days I have had no hot water and no heating. This is an emergency for me but my provider seems to think otherwise.
Insurance Post TV: COP26 Climate Summit special featuring Aviva, Axa and others
Insurance Post reveals the latest episode of its ‘magazine-style’ television show, Insurance Post TV, which gets under the skin of some of the key issues of the day.