Travel insurance
ABI urges insurers to strengthen support for abuse victims
The Association of British Insurers has produced two guides to help customers and colleagues experiencing economic abuse, setting out steps to support those affected.
FCA pressed by Lords over regulating ChatGPT
The Financial Conduct Authority has been challenged by peers over whether artificial intelligence platforms such as ChatGPT should be brought within the regulator’s remit.
Why delegated oversight can no longer be housekeeping
Lloyd’s has embraced delegation at scale, but Richard Spencer, managing partner of New Link Consulting, argues governance and customer outcome monitoring have failed to keep pace.
Aviva, Lloyds, InsureandGo and Sainsbury’s named Defaqto's top insurers
Aviva, Lloyds Bank, InsureandGo and Sainsbury’s Bank have been crowned Defaqto Insurer of the Year across the four major personal lines categories, with a further 16 providers receiving Highly Commended recognition.
Urban Jungle eyes AI as next major insurance distribution shift
With consumers already choosing insurance providers via large language models, Urban Jungle co-founder and CEO Jimmy Williams said his business is trying to be model-agnostic because it is unclear which general AI platform will become "the new Google."
Aviva’s Storah reveals power of ChatGPT in insurance sales
Speaking to the House of Lords Financial Services Regulation Committee, Aviva UK and Ireland general insurance CEO Jason Storah revealed the benefits of the firm’s recently-launched ChatGPT app.
Motor and travel insurance complaints on the rise
Complaints about motor and travel insurance both increased in the second quarter of 2026, according to the latest data from the Financial Ombudsman Service.
Parametric benefits gain traction in travel insurance
A growing number of providers are introducing automatic flight and baggage delay payments as demand for faster claims solutions increases, according to Anna-Marie Duthie, insight consultant for general insurance at Defaqto.
Diary of an Insurer: Hood’s Ryan Fuller
Ryan Fuller, associate director of travel at Hood Group, explores artificial intelligence-driven operational initiatives for travel insurance and reserves Thursday mornings for a relaxed breakfast with his wife.
Travel insurance prices stable despite Middle East tensions
Travel insurance premiums remained broadly stable following the escalation of tensions in the Middle East, according to analysis by Defaqto.
Morrisons’ pet insurance; Clear Group’s launch; Gauntlet’s MD
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Travel insurers chart a course through Hormuz disruption
As the US and Israel's war with Iran plus the closure of the Strait of Hormuz enters its fourth month, Scott McGee looks at what impact it has had, if any, on the UK travel insurance market to-date.
Insurance challenge of travelling for treatment
The growing trend of medical and cosmetic tourism, and the challenge it presents for travel insurers, is the focus of the latest Insurance Post Podcast.
Fake death fraudster's claim fails to hold water
The City of London Police’s Insurance Fraud Enforcement Department has arrested a man who faked his own death to support an insurance claim in a nationwide fraud crackdown.
UK holidaymakers put safety first amid Iran war
Geopolitical tensions have made UK travellers prioritise health and safety abroad over finding the cheapest travel insurance policies, according to a survey from broker AllClear Travel Insurance.
Open GI’s partnership; Axa’s climate platform; Biba’s fresh face
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Allianz Partners enters travel gadget market
Allianz Partners has signed a long-term partnership with travel broker Coverwise to launch gadget protection for UK travellers.
FCA outlines how insurers must up their claims game
The Financial Conduct Authority has warned insurers they must improve claims handling standards and consumer understanding of cover following concerns raised in the Which? super-complaint into home and travel insurance.
Alistair Hargreaves, Admiral
Since taking the helm of Admiral’s UK insurance business in late 2024, Alistair Hargreaves has made a mark overseeing strong growth across motor and completing the More Than acquisition.
Insurer action on loyalty penalty gets public recognition
A growing number of consumers now believe insurers have responded effectively to their concerns about the loyalty penalty, according to data published by the Chartered Insurance Institute.
Hantavirus outbreak raises complex insurance questions
The hantavirus outbreak onboard MV Hondius has exposed the legal, operational and insurance challenges facing cruise operators when infectious disease incidents escalate across multiple jurisdictions, according to Alexandra Pearson, member of the travel…