Training
Diversity and Inclusion in Insurance Award winner: RSA's Lindsey Morgan
Following last month's Diversity and Inclusion in Insurance Awards we caught up with all the winners. Today we feature The Mental Health Champion Lindsey Morgan, customer services contact centre leader, RSA.
Diversity and Inclusion in Insurance Award winner; Claims Consortium Group's Debbie Mawer
Following last month's Diversity and Inclusion in Insurance Awards we caught up with all the winners. Today we feature The Mental Health Champion Debbie Mawer, director of people and culture at Claims Consortium Group
Diversity and Inclusion in Insurance Award Winner: RSA's Luci Bowers
Following last month's Diversity and Inclusion in Insurance Awards we caught up with all the winners. Today we feature the Disability Champion, the customer experience leader at RSA Motability, Luci Bowers.
Analysis: Brokers urged to keep on top of SMCR as rules kick in
The Senior Managers and Certification Regime regulation focused on greater personal responsibility has come into force for senior broker managers, and businesses have a year to train all relevant staff on conduct rules.
Q&A: Graham Smart, The Chartered Institute of Loss Adjusters
Graham Smart has replaced Luke Exford as president of the Chartered Institute of Loss Adjusters. He spoke to Hiriyti Bairu about how loss adjusting has evolved over the years and the challenges facing the sector.
LV opens University of Bristol campus data ethics office
LV general insurance CEO, Steve Treloar said it is “ever more important” to understand data ethics, as the insurer launches its university office in Bristol.
Q&A: Ajay Mistry, partnership director, Brokerbility and co-chair, Insurance Cultural Awareness Network
As part of the Inclusion at Lloyd's programme six partner networks have been set up to help bolster diversity and inclusion in insurance. Post spoke to a representative from each one to get an insight into what they doing, today focusing on The Insurance…
CII launches online personal lines course
The Chartered Insurance Institute has developed a web-based course, focusing on personal lines insurance.
Allianz and LV win big at 2019 British Insurance Awards: Full list of winners
Allianz was among the big winners at the 25th British Insurance Awards at the Royal Albert Hall scooping three individual awards including General Insurer of the Year.
The Post Claims Awards 2019: Full list of winners
Who won what at last night's Post Claims Awards?
Direct Line motor head warns of 'dangerous' autonomous vehicle tipping point
The tipping point between level two and level three automation is a potentially dangerous place, according to the head of motor at Direct Line.
Blog: Why claims has a key role in supporting customers with mental health
Having to make an insurance claim can be traumatic. During Mental Health Awareness Week, Jeremy Trott, head of claims operations at Allianz Insurance, explains as well as the pain of the loss, it can be deeply distressing to experience an event such as a…
Loss adjusters team up with ex-Premier League player on well-being app
Exclusive: A pair of loss adjusters have teamed up with a former Premier League football player to target insurers, brokers and suppliers with a well-being app.
Q&A: Luke Exford, CILA
Luke Exford has replaced John Evans as president of the Chartered Institute of Loss Adjusters. He spoke to Post about how the body maintains standards amid technological change.
Claims Apprentice 2019: meet the six final candidates
After short-listing 30 talented candidates for interview, we can finally reveal the six successful claims professionals that have been selected for the first series of Claims Apprentice.
GRP’s Craig Pocock on SMCR
GRP’s chief people officer Craig Pocock explains why it’s important for brokers to plan for the new Senior Managers and Certification Regime.
Government-funded training scheme set for 2019 launch
Wiser Academy, a training provider started by personal lines broker Be Wiser Insurance, plans to launch a new co-funded training programme for the insurance sector.
Blog: Insurance needs to re-skill its workforce
In a world where insurance processes are being automated, the industry needs to re-skill the next generation of workers, writes Brett Moffatt, managing director, Europe, Middle East and Africa, of Talent Intelligence.
Charles Taylor's tech arm launches grad scheme
Charles Taylor Insuretech, has launched a three-year graduate programme, that will see graduates work across project management, business analysis, service delivery, architecture, data and analytics, and information security.
Google to host machine learning ‘bootcamp’ for Applied
Google will host a “bootcamp” on machine learning for Applied Systems engineers next month in the first skills transfer between the two companies.
Bureau Veritas unveils holographic training aid
Bureau Veritas has unveiled a new training aid using mixed reality technology that could drastically reduce training time on large industrial boilers.
The evolution of risk modelling in insurance
Regulation might have helped to speed up the evolution of risk modelling but technology advances, especially cloud computing, are now taking this development to the next level. Edward Murray explores the benefits this is bringing and how insurance…
Interview: Geoff Carter and Trevor Webb, Sabre Insurance
A self proclaimed ‘little gem’, Sabre literally went public last year with a London Stock Exchange listing. Jonathan Swift caught up with the management team to get under the bonnet of the non-standard motor insurer