Training
Q&A: Malcolm Hyde, CILA and FUEDI
After working with the European Federation of Loss Adjusting Experts for a number of years, Malcolm Hyde has taken on board the role as president.
Roundtable: Future-proofing claims for the digital age
Claims has not received as much attention as many front-end processes when it comes to investment, even though it is the moment of truth on which long-term policyholder loyalty can be built
Q&A: Lynda Lucas, chair, Airmic
Lucas began her career as a company secretarial trainee at British Aerospace and has since had various risk management roles at companies including Nortel, Old Mutual and, since 2006, Fujitsu. She has been an Association of Insurance and Risk Managers…
Roundtable: The future of insurance in the digital age
Insurers feel they need to adapt to the digital age but they don’t all agree on how to drive technological change. What culture should they nurture? Post invited a number of industry experts to discuss the challenges ahead
Bupa's Alex Perry: There is no health without mental health
Insurers need to turn their focus to mental health, one of the biggest people issues facing UK businesses, writes Alex Perry, CEO of Bupa Insurance UK.
The Post Claims Awards 2018: Full list of winners
Who won what at the 2018 Post Claims Awards held last night at the Royal Garden Hotel?
Group risk workshops launched to help those newer to the industry
Group Risk Development, the industry body for the group risk protection sector, is launching a training academy.
Zurich provides numeracy training to Birmingham pupils
Zurich is partnering with Holly Lodge High School in Smethwick, near Birmingham, to deliver financial literacy training.
CII launches Aspire Apprenticeship programmes
The Chartered Insurance Institute has launched its Aspire Apprenticeship programmes.
Insure the Box tops 2500 employee learning hours in nine months
Insure the Box has delivered over 2500 hours of employee learning in just nine months.
Interview: Ali Crossley, BGL
In less than a year in her new role as managing director for Junction and BGL Customer Services, Ali Crossley has helped implement more than 100 digital improvements across the group's brands.
Bureau Veritas launches learning academy to help UK businesses remain compliant
Bureau Veritas has launched a learning academy to help UK businesses to keep up with the volume of ever-changing regulation that they must adhere to.
Covea's Simon Cooter on investing in tech for customers, not for profit
Innovation needs to focus on enhancing customer experience, explains Simon Cooter, commercial lines & HNW director at Covéa Insurance.
Rising Star: Fiona Simpson, Cunningham Lindsey
Fiona Simpson is a senior adjuster for Cunningham Lindsey. She started at Allianz Global Corporate & Specialty after studying insurance law and has since worked her way up the adjusting ladder.
Axa's Bertrand Poupart-Lafarge on why inclusion must not be to the detriment of the majority
Diversity and inclusion efforts must not be seen as something that is only for people from minority groups, explains Bertrand Poupart-Lafarge, chief financial officer and executive sponsor for diversity and Inclusion at Axa UK.
Blog: How brokers can convince schools to buy cyber coverage
With less than one in three UK schools covered by cyber insurance, Faith Parish, education director at Ecclesiastical, explains how brokers can encourage take-up.
RSA's Gail Parker on using internal brand engagement to better serve customers
Gail Parker, brand, marketing and distribution director at RSA Personal Lines, shares her tips on employee engagement and customer satisfaction.
Blog: Young women, jump at an insurance career
As we mark International Women’s Day 2018, Angela Darling, group risk and compliance director at Complete Cover Group, feels the insurance industry has come a long way towards accepting women onto boards in the last 40 years.
Insurers celebrate National Apprenticeship Week
Insurers are celebrating National Apprenticeship Week by creating hundreds of roles and showcasing their apprentices.
London market training goes international
The Lloyd's Market Association will begin offering a range of technical programmes and courses internationally.
Q&A: Nigel Edwards, EXL
Nigel Edwards, senior vice-president and head of Europe at EXL Services, spoke to Jonathan Swift about the incoming General Data Protection Regulation and its impact on insurers.