Property
Alarm bells ring over uptick in buildings insurance complaints
A sharp increase in buildings insurance complaints has sounded alarm bells within the Financial Ombudsman Service.
Insurers need to be ready for AI ‘arms race’ in fraud
The proliferation of artificial intelligence is going to heap more pressure on the insurance industry to use “technology to fight technology”.
Insurance sector ready to shake off ‘elitist’ tag over fraud data-sharing
The insurance industry could be less elitist around data and intelligence sharing to help combat fraud, according to leading market practitioners.
ABI fraud head hails joint effort in combating cannabis farm property claims
The insurance industry’s efforts to stamp out the ongoing problem of illegal cannabis farms in partnership with the police and other agencies, has been singled out as a sign of the potential of what can be done with wider data sharing.
Big Interview: Mandy Hunt, Clear
Mandy Hunt, managing director of The Clear Group’s MGA business, looks to develop underwriting talent, shares growth plans and talks about the importance of sharing personal stories.
Top 30 European Insurers of 2024 revealed
The top 30 European non-life insurers achieved another year of solid top line growth in 2023 with the average growth rate of the companies being 9.8%.
Claims service continues to improve
The trend of overall improvement in claims service seen in the UK market continued in the second quarter of 2024.
How insurers address evolving supply chain risks
How incidents like the attacks in the Red Sea, drought in the Panama Canal and Baltimore bridge collision have the potential to create cascading exposures for insurers is examined by Tim Evershed.
Big Interview: David McMillan, Esure
David McMillan, CEO of Esure, on why he isn't frightened to shed volume in order to protect profitability, the pain points of the provider's digital transformation plus how customer expectations are now shaped by Uber's activity rather than Aviva's…
London market has a ‘cost problem’
The London market is weighed down by a cost problem, and will struggle to provide the best solutions for clients unless it pushes forward with a digital-first approach, a Marsh digital leader explained.
CoreLogic’s Garret Gray on what the future holds for insurance
The president of global insurance solutions at CoreLogic, Garret Gray, gives Saxon East the lowdown on INTRConnect Europe and what the future potentially holds for the insurance industry.
Diary of an Insurer: QBE’s David Round
David Round, head of trading at Birmingham at QBE Europe, gets more active, explores future opportunities and threats to the renewal portfolio and even manages to keep score at his son’s cricket match.
Top risk for UK businesses; WTW’s latest launch; Lloyds Bank’s head of insurance
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Carbon neutrality in home repairs to cost £9.8m
Carbon neutrality in UK domestic property claims repairs would cost the industry £9.8m, according to Sedgwick.
Video Q&A: Out of Pocket Expense Experts’ Legia and Lukas Oswald
In the latest Insurance Post video Legia Oswald, founder & CEO, and Lukas Oswald, co-founder & COO, explain how their business Out of Pocket Expense Experts (OOPE) aims to address specific pain points experienced with property claims.
Dagenham blaze highlights ongoing high-rise fire safety problems
After a fire tore through a multi-storey building in Dagenham, East London, insurers have observed new notifications regarding building fire safety defects continue to trickle in, and cladding problems highlighted by the Grenfell Tower blaze remain.
Ardonagh buys broker; Compass offers beach hut cover; Minster Law’s hire
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
RSA's cloud solution; Allianz's new stadium; Gallagher's managing director
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Hot works – how not to get burned
Risk improvement can boost an insurer’s bottom line and help customers avoid damaging and disruptive incidents. However, RiskSTOP’s Lisa Beaton finds underwriters’ risk requirements are not always valued, and that one intervention presents a particular…
Insurance commission: What’s the big deal?
Following the launch of a campaign by a group of tenants who feel they have been unfairly charged by their landlords for insurance commissions through service charge, David Marsden, property litigation partner at national law firm Freeths, defends…
Circular economy: A fresh approach to property repairs
Nick Turner, head of surveying at Woodgate & Clark, on the steps that need to be taken for insurers to adopt the circular economy in property repairs.