Property
Court blasts Zurich’s ‘extraordinary’ behaviour
A High Court judge has slammed Zurich for its handling of a high-net-worth home insurance claim and ordered the insurer to pay almost £90,000 in costs.
Zurich to deploy agentic AI property claims system
Zurich Group is set to take its agentic artificial intelligence application for property claims into production later this year.
Aviva’s GCS proposition; Aon’s co-pilot; Ecclesiastical’s finance director
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Heatwave could prove ‘tipping point’ for subsidence claims
Claims Consortium Group has warned that UK is heading for a surge in subsidence claims this summer, if the present warm and dry weather continues.
Commercial Express targeting £100m GWP by 2029
Duncan Pritchard, founder and managing director of MGA Commercial Express, has told Insurance Post that the firm hopes to hit £100m in gross written premium by the end of 2028.
Vote for The Industry Impact winner at the 2025 British Insurance Awards
The voting is now open for you to decide who should be the recipient of the Industry Impact Award at the 2025 British Insurance Awards.
Farming under pressure: how insurers are stepping up
The latest episode of the Insurance Post Podcast digs deep into the evolving role of insurance in agriculture and features Charlie Yorke, propositions manager for farming at NFU Mutual, and Steve Smout, head of agriculture at McLarens.
Four out of 10 insurance CFOs expect flat earnings
The three main concerns of insurance chief financial officers are low economic growth, competitive pressure and geopolitical risks, according to Moody’s annual survey of the individuals with their hands on the purse strings of 22 European insurers.
Diary of an Insurer: EFI Global’s Leanne Brumby
Leanne Brumby, principal environmental consultant for EFI Global, part of Sedgwick, educates the market about perfluoroalkyl and polyfluoroalkyl substances, walks her dog, conducts site visits and manages customers’ expectations when it comes to large…
RSA’s Norgrove warns insurers alone can’t solve climate losses
RSA UK and International CEO Ken Norgrove has warned that insurance alone can’t solve climate-linked losses, urging the industry to have greater focus on resilience, adaptation, and stronger construction rules.
Axa is winning race to adopt AI at scale
Axa has emerged as the global front-runner in artificial intelligence adoption, according to the inaugural Evident AI Index for Insurance.
A giant leap forward for bancassurance
What steps banks and insurance companies are taking today to offer cover in fresh ways, plus the giant leaps being taken to reshape bancassurance sooner rather than later, is investigated by Emma Ann Hughes.
Insurers seek alternative subsidence solutions to avoid backlash
Insurers are looking for alternative subsidence solutions to avoid “damaging headlines”, according to Innovation Group managing director John Watson.
Rising water excess fuels distrust in home insurers
Peter Roper, head of research at Fairer Finance, argues home insurers need to do more to help customers understand the cover they are purchasing to increase satisfaction in the sector's products and services.
Reeves flood defence budget hike fails to ease insurance concerns
Chancellor Rachel Reeves Spending Review increased the amount of cash set aside for flood defence pledge, drawing praise from the insurance industry but also warnings over the lack of clarity on how UK property will be made more resilient.
Axa's breakdown cover; Aviva x Acturis Unify; One Sure acquires broker
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Claims managers warned against trying to ‘solve the world’ using AI
Insurers and brokers are looking for the “golden nuggets” – but progressing with caution by keeping “the human in the loop” when it comes to integrating artificial intelligence (AI) into their property claims functions.
Challenge of reframing flood risk laid bare
Unpredictable weather and the government’s building targets are forcing underwriters to rethink how they assess property flood risk, according to a panel of experts at Insurance Post’s Underwriting Club this week.
Cannabis farms a growing problem for property insurers
View from the Top: Charles Bush, head of large and complex claims at Zurich, looks at the claims impact of cannabis farms and what can be done to reduce risks.
David Williams concerned about ‘pragmatic’ approach to underinsurance
David Williams, chair of the Fire Protection Association and former managing director of underwriting and technical services at Axa has questioned the pragmatic and balanced approach taken to tackling underinsurance within property, given the risks have…
Crawford subsidence tech cuts assessment time from days to minutes
Crawford’s subsidence technology Sub Sprint has reduced the time it takes to initially assess a subsidence claim from 89 days to 15 minutes.
Prestige Underwriting targeting £300m GWP by end of 2026
Prestige Underwriting’s MD Alison Williams has told Insurance Post how she is targeting £300m in GWP by the end of 2026, which includes M&A.
Lithium-ion linked fires nearly double in three years
Research from QBE has revealed that lithium-ion battery fires have almost doubled since 2022, with the insurer calling for heightened education on the risks posed by the batteries.
Big Interview: Ken Norgrove, RSA
Ken Norgrove, UK and international CEO of RSA, discusses the impact of the insurer’s personal lines exit, how the provider plans to outperform its peers in commercial lines, and why October will usher in a new era for the business.