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Property

How insurers are helping businesses grow

As chancellor Rachel Reeves says the UK must go “further and faster” to achieve economic growth, Edmund Tirbutt examines how insurance is providing the safety net required to ensure businesses focus on getting bigger and better in the months and years to…

Housing shortages force insurers to think creatively

View from the Top: Megan Dunford, head of large and complex property claims at Zurich, discusses the growing challenges in sourcing alternative accommodation for displaced customers amid rising costs and supply shortages.

Why PFAS is the greatest threat to insurance today

As “forever chemicals” become a growing focus of government regulation and a deluge of civil litigation, Emma Ann Hughes unpicks the potential impact of the manufacture and distribution of per and polyfluoroalkyl substances for the insurance industry.

Claims service stayed steady at end of 2024

The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.

LA blaze shows insurers must be agents of resilience

As the cost of fixing the damage done by the Los Angeles wildfires runs into billions of pounds, Rory Yates, global strategic lead at EIS, argues rather than retreat from risk claiming withdrawal is the only option, insurers must demonstrate every avenue…

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