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Motor

Aviva's Maurice Tulloch on all that insurtech hype

With technology reshaping the insurance industry, incumbents need to disrupt the very business models they helped create in order to meet fast-changing customer expectations, writes Maurice Tulloch, CEO, international insurance, Aviva.

Suncorp adopts AI for claims

Brisbane-headquartered insurer Suncorp is using artificial intelligence to help it create self-service claims for at fault car crashes.

Motor Report: What's driving motor?

With trials of driverless car fleets now occupying our national roads, the motor sector is getting an upgrade like never before. As fraudulent claims continue to accelerate and while premiums pay the price, new entrants are causing insurers to tighten…

Blog: Driverless cars are just three chicanes away

Before driverless cars take to the road, the public needs to be reassured about their safety and cyber risks need to be mitigated, write Deloitte partners Gurpreet Johal and Nigel Walsh. But once liability is clarified, insurers stand to benefit.

Interview: Conor Brennan, Zurich UK

Zurich has seen a seismic shift in the last year. A group-wide restructure also saw a reworked operating model in the UK, with commercial, general insurance and life businesses under a single leadership.

Blog: Automated claims aren't outlandish

Digital advances will allow insurers to automate smaller claims, predicts Graham Gibson, chief claims officer at Allianz, warning that technological agility and customer focus will be key to survival.

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