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Suncorp adopts AI for claims

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Brisbane-headquartered insurer Suncorp is using artificial intelligence to help it create self-service claims for at fault car crashes.

Using IBM Watson, an analytical and AI system - Suncorp has analysed 15,000 historical clash claims. The technology helps the insurer identify at fault drivers and will allocate a repairer quicker to

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Diary of an Insurer: Sedgwick’s Hugh Kennaway

From policing London's streets to handling complex global energy claims and championing the international growth of the loss adjusting profession, Hugh Kennaway, past president of the Chartered Institute of Loss Adjusters, plus managing director and global head of downstream energy at Sedgwick, has a nonstop week.

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