Investing in the Profession

Digital claims – the final frontier

Within insurance, claims represent the ‘moment of truth’ for customers during their time of need. Digital claims could be the last big hurrah for insurers as they strive to improve combined ratios, gain a competitive edge and improve the customer journey.

Video Q&A: Davies Group CEO Dan Saulter

In this video Insurance Post content director Jonathan Swift caught up with Davies Group CEO Dan Saulter to talk about digital transformation and deals, including the integration of the defendant law firm Keoghs in acquired in Q1 2020.

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