Sponsored by: ?

This article was paid for by a contributing third party.

Video Q&A: Aviva GI leadership team – Phil Bayles, Gareth Hemming, Colm Holmes and Patrick Tiernan

The business also won the Investing in the Profession, Commercial Lines Insurer of the Year and Personal Lines of the Year categories.

To mark this prize haul, Post content director, Jonathan Swift caught up with the general insurance CEO Colm Holmes, commercial lines managing director Patrick Tiernan, personal lines managing director Gareth Hemming and chief distribution officer Phil Bayles to talk about some of the factors behind its 2020 success.

These included: meeting the challenge of maintaining and building on a market leading position; tackling under insurance; the use of data to improve the customer experience; the importance of a multi-channel distribution strategy; and investing in maintaining a strong and vibrant broker channel.

You need to sign in to use this feature. If you don’t have an Insurance Post account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here