Insurtech
Automated insurance claims processing: How does it work?
With more emerging players entering the insurance market and insurance companies recognising the importance of the digital experience, consumer demands for a connected insurance experience have grown to new heights.
MIB to roll out ANPR-linked ‘scalpel’ approach to tackling uninsured driving
The Motor Insurers’ Bureau is to roll out new technology that will act more like a ‘scalpel’ than the present ‘lucky dip’ approach to catching uninsured drivers.
Transforming insurance: Creating a best-of-breed model by combining low-code and core platforms
How can insurers bridge the gap between out-of-the-box and customisable solutions to connect core systems and optimise claims processes?
Tesco’s pet partnership; Hiscox’s poetry; Biba’s compliance lead
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Lockton’s Scott reveals greatest fear of cyber insurers and brokers
The most worrying concern for cyber insurance providers and brokers in 2024 is system risk, according to Lucy Scott, Lockton’s head of global cyber and technology.
British Insurance Technology Awards shortlist 2024 announced
Today Insurance Post can reveal the shortlist for the 2024 British Insurance Technology Awards.
Insurtech mindset and legal landscape has changed
The legal sector is “ready for something different” and insurtech founders have shifted their mindset to disposal, according to Beyond Legal founder Nick Pester.
Unlocking value with next-generation intelligent underwriting
The costs of underwriting delays can be irrecoverable. To combat this, insurers are using automation to increase underwriting productivity and write more profitable business.
Insurtechs partner up to tackle ‘unaffordable’ SME cover
Blip’s CEO shares how the business has partnered with Wakam to “disrupt the status quo” and provide competitively priced and easy to understand small business insurance.
Low-code Technology Providers in Insurance Everest Group PEAK ® Matrix Assessment for 2023
This research assesses 21 low-code technology providers featured on the Low-code Technology Providers in Insurance – Products PEAK Matrix®.
Can an AI-generated statement be defamatory?
Artificial intelligence (AI) can generate content with speed, authenticity (or at least the appearance of it) and a flair for headline-writing that can rival some of the nation’s red tops.
How to deliver intelligent connected insurance experiences: Six success stories
Strong processes are at the heart of innovative and competitive insurance companies.
ManyPets co-founder to step down as Barile takes on group CEO role
Steven Mendel, CEO of ManyPets parent ManyGroup, has announced that he will step down from his role in mid-April and be replaced by current ManyPets UK CEO Luisa Barile.
Generative AI regulation
It is no longer a question of whether generative AI will change the world, but how.
Diary of an Insurer: Aurora’s Lauren Stables
Lauren Stables, head of digital trading at Aurora, works on the start-up MGA’s next product launch, shares ideas with brokers and providers while also mucking out her horses and playing ball with her four dogs.
Beazley’s cyber security arm; Brokerbility joins Insurtech UK; Lloyd’s confirms general counsel
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Calculate your insurance claims automation maturity
Submitting a claim is often characterised as the critical “moment of truth” for insurers and their customers. Automation can help maximise human touch, streamline processes and improve the customer experience.
Modernising claims and enabling a digital ecosystem: How insurers can expedite claims handling
There’s no question that digital transformation has arrived. Should insurers prioritise a bespoke customer experience on the front end, or focus on back-end operations to reduce claims leakage?
The accelerated underwriting playbook: Five keys to automation success
Underwriters spend up to 40% of their time on manual tasks, risking the loss of valuable customers to competitors who offer a better, faster customer experience.
Deadline to enter British Insurance Technology Awards fast approaching
The countdown has started for you to get entries in for the inaugural 2024 British Insurance Technology Awards (BITAs).
Biba’s budget demands; Tokio Marine’s deal with Lavaretus; NFU’s first commercial head
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Amazon, Google, Tesla … is there a tech giant insurance cannot repel?
Content Director’s View: Following the quick and relatively painless death of the Amazon Insurance Store, Jonathan Swift reflects on why UK policyholders are often resistant to the charms of brands they would otherwise trust when it comes to buying…
Innovating customer journeys: How generative AI drives unparalleled experiences
Positive customer experiences cultivate satisfaction and forge emotional connections that foster long-lasting loyalty and advocacy.
Five pillars for a connected insurance and modern customer experience
From cross-functional collaboration to connected claims and connected underwriting, connectivity holds the key to digital transformation and an improved customer experience.