Home insurance
Interview: Steve Treloar and Jon Dye, LV and Allianz
When Allianz acquired 49% of LV’s general insurance business, it set the market talking. Martin Croucher talked to the CEOs of both businesses to chart their progress
IFED discovers £165,000 worth of 'opportunistic fraud' in nationwide crackdown
The Insurance Fraud Enforcement Department has launched a ‘crackdown’ of opportunistic fraud within personal injury and property claims.
Insurers slammed over auto-renewal 'loyalty tax' of £37m
Insurers have been slammed for increasing rates on auto-renewals, amounting to what campaigners call a 'loyalty tax' of £37m.
Swinton's Gilles Normand on why brokers can be a guiding digital hand
Swinton CEO Gilles Normand believes brokers can be the Amazon of the insurance market.
Hastings staff to get instant customer feedback
Hastings Direct is rolling out a customer sentiment platform that will give its staff real-time access to their own customer feedback.
Blog: Getting to the root of tree liability claims
Tree root liability claims are complex and lengthy but, handled properly, their costs can be contained, explains Jeremy Carpenter, tree root liability specialist at Questgates.
Ageas uses full weather reserves on 'Beast from the East'
Ageas used its full weather damage claims allowance for the year during Q1 2018 after the fallout experienced by the Beast from The East.
Interview: Ali Crossley, BGL
In less than a year in her new role as managing director for Junction and BGL Customer Services, Ali Crossley has helped implement more than 100 digital improvements across the group's brands.
Interview: Faizal Karbani, CEO, Insure Halal
Halal Insure has recently launched sharia-compliant household insurance covers. Its CEO Faizal Karbani speaks to David Worsfold about his hopes for takaful insurance in the UK.
Direct Line hit with £50m bill for Beast from the East
Direct Line Insurance Group reported a 5% drop in quarterly gross written premiums and faces a £50m bill as a result of Britain's long, icy winter.
Interview: Edmund Dilger, Policy Castle
Digital household insurance broker Policy Castle is on the hunt for funding as it looks towards partnering with high street brokers and large insurers.
Analysis: Leisure market - At your leisure
Brexit may raise the prospect of more expensive holidays abroad and longer waits at borders. If fewer European city breaks beckon, could there also be an upside in spending more time in England’s green and pleasant land?
Analysis: Takaful, all promise and little delivery
With more than three million Muslims in the UK, there has long been a feeling that sharia-compliant insurance products should find a market but the reality has proved the opposite. So far, every attempt to establish a takaful insurer in the UK domestic…
LV to remain ‘vigilant’ on home business ahead of Allianz deal
LV will take a cautious approach to the home market following the acquisition of Allianz’s personal lines portfolio.
Roundtable: Using data to defend your territory
Insurers have been exploiting data for decades to underwrite risks. Could they use that know-how to market their products better - and stop tech giants from taking their customers?
Analysis: Risks, challenges and opportunities of commercial use of listed buildings
Underinsurance casts a long shadow across the world of listed properties, especially when owners are constantly expanding commercial activities. Experts warn that there can be many traps for the unwary or naïve, many of which do not come to light until…
Blog: Video killed underinsurance
The technology that can radically change household insurance has nothing to do with smart home devices, argues Charlotte Halkett, managing director of insurance product at Buzzvault, who bets on video surveys.
Blog: Beast from the East opens the valves for escape of water claims
The 'Beast from the East' and storm Emma have caused a surge in escape of water claims, notes Clive Nicholls, UK and Ireland CEO of Crawford & Company, urging the insurance industry to unite to promote preventative measures.
Esure's profit up 35.6% at full-year
Esure has reported a pre-tax profit of £98.6m for the year ending 31 December 2017.
Urban Jungle to offer home sharing insurance
Insurtech start-up Urban Jungle has launched tenants' liability insurance for renters and is planning to release a number of other products in the coming months.
Analysis: Women-friendly travel policies: Fair for females
As conversations around the gender pay gap or harassment at work illustrate, an increasing number of women are demanding a fairer deal. But will this extend to their insurance?
Claims - Indicative reading time: 50 minutes
A series of CPD knowledge learning opportunities that can be used to accrue reading time. The pass rate is 80%.
Week in Post: Are further Swinton branch closures a sign of the times?
I have never bought insurance from a high-street broker. In fact, I know very few people my age who have.