Home insurance
The ABI's James Dalton on the FCA market study into pricing practices
The Citizens' Advice super complaint has highlighted that insurers needs to do more to serve existing customers, but James Dalton, director of general insurance policy at the Association of British Insurers believes its important to stress that the…
Editor's comment: Only yourselves to blame
Over the past two-and-a-half years, I have written in this column no less than three articles urging insurers to act on the problem of dual pricing.
Analysis: The dual pricing super complaint
Citizens Advice has launched a super complaint targeting dual pricing to the Competition and Markets Authority. The complaint is the consumer champion’s first in seven years and shines a spotlight on five key areas: home insurance, mobile, broadband,…
Car and home insurance rates both fall despite uncertainty: AA
The average shop-around premium for annual comprehensive car insurance dropped 3.9% over the third quarter of 2018, while home premiums also decreased by 1.2%, according to the AA British Insurance Premium Index.
Roundtable: How to offer a niche insurance user experience
Can a niche insurance user experience be scaled to drive revenue growth? Post, in association with EXL, gathered together a number of insurance industry experts to explain how
Dual pricing: Dual pricing hitting loyal home insurance customers
Loyal customers are being penalised for staying with an insurance provider, leaving thousands paying excessive home insurance premiums, according to Which?
Analysis: Little online lies
Consumers might lie online to get cheaper quotes but insurers are using digital technology to detect potential fraud.
Analysis: Application interrogation
People who want to insure their home can’t always answer technical questions about their property. Insurers are calling on digital technologies to overhaul the whole application process
Dog attacks: Liability bites
Injuries and damage potentially caused by dogs can be covered by pet or household policies. But there is a market for liability products, if not for owners, definitely for canine businesses
Claims II: Victims of Nice terrorist truck attack receive €37m
Two years after the truck attack in Nice, southern France, the terror compensation fund has paid out €37m (£33m) to 2135 victims, who were either injured in the attack or are relatives of casualties.
This Week in Post: Surprises and savings
Getting a nasty surprise when the bill arrives is a feeling many of us have experienced. Some insured losses are no different.
Buzzvault targets full gender balance
Buzzvault has launched a campaign to achieve gender balance across its business and in the wider insurtech community.
Dual pricing hitting loyal home insurance customers
Loyal customers are being penalised for staying with an insurance provider, leaving thousands paying excessive home insurance premiums, according to Which?
Analysis: How Amazon could make waves in claims
With talk abound of a possible Amazon entry into insurance distribution, what could an Amazon entry into claims look like?
Heatwave leaves homes a tinderbox as fire claims rise
The heatwave that engulfed the UK in July led to a 62% increase in fire claims, according to a loss adjuster firm.
Blog: Smart homes need discounted insurance
Insurers need to offer discounts for smart home devices, argues Jay Borkakoti, director of home insurance, UK and Ireland, at Lexis Nexis Risk Solutions.
Power to the pedals
Cycle insurers have mixed feelings about the European proposal to mandate insurance for electric bikes.
Victims of Nice terrorist truck attack receive €37m
Two years after the truck attack in Nice, southern France, the terror compensation fund has paid out €37m (£33m) to 2135 victims, who were either injured in the attack or are relatives of casualties.
Flood Re to reduce premiums from beginning of 2019
Flood Re has said that it will be reducing premiums that it charges to insurers from the beginning of 2019.
UK General weighs up direct options and targets 20% of income
Exclusive: UK General is close to launching its first personal lines product on a software house and is exploring its options for direct distribution.
Rising star: Rob Pendray, Buzzvault
Having had an integral role on Buzzmove’s insurance app, product manager Rob Pendray is now setting his sights on more opportunities for innovation
Analysis: Is Lemonade losing its fizz?
Will Lemonade’s losses see its success go flat?
Blog: High-tech property restoration is worth paying for
Property restoration techniques and equipment are advancing and, while they may be costly, they're worth investing in, argues Jonathan Davison, strategic development director of the British Damage Management Association.
Insurtech top 100: Quarter Two update
Following on from the publication of the top 100 insurtech firms in April, Matt Connolly, CEO of Tällt Ventures, reflects on the major developments that are having an impact on the 25 top ranked start-ups.