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Esure loses customer claim in ‘isolated’ incident
Esure has been accused of negligent customer service after BBC’s The One Show highlighted two claims from policyholders who struggled to get in contact with the insurer following accidents.
Claims ‘hell’ with Policy Expert causes mother to set up group
A mother-of-two, who has been through a 17-month battle with Policy Expert following a fire at her home, has set up an action group to help “other families going through hell with claims.”
Why are HNW MGAs dropping like flies?
After numerous MGAs operating in the high-net-worth space have either been sold or gone into run-off over the last few years, Scott McGee asks what does it take to survive in this space?
Kwik Fit's comeback; London Market’s world record; Ageas’ risk officer
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Big Interview: Andy Bord, Flood Re
On his last day as Flood Re CEO, Andy Bord catches up with Emma Ann Hughes on how the scheme will end in 2039, his pride around Build Back Better, plus why Labour’s promise to build more homes must be accompanied by a robust planning framework.
How can home insurance avoid a motor-like PR disaster?
As motor premium inflation is steadying, Scott McGee examines whether home insurance premiums will be next to rocket plus identifies ways to avoid the wrath of consumers facing paying more to insure their property.
Best Insurance Employers to work for in 2024 revealed
First Central and Konsileo are the greatest large and small to medium-sized insurance employers in the UK respectively to work for, according to Insurance Post’s Best Insurance Employers survey.
What Labour’s landslide victory means for insurance
Sir Keir Starmer, the nation’s new prime minister after Labour’s landslide general election victory, as well as key insurance industry figures, have the same message: “change begins now”.
Munich Re puts HNW MGA into run-off
GrovesJohnWestrup, the high-net-worth arm of Munich Re, has been put into run-off as of Monday (1 July), Insurance Post can reveal.
Best Insurance to expand into general insurance
Six months from launching artificial intelligence-driven underwriting for accident, sickness, and unemployment cover, Kesh Thukaram, co-founder of Best Insurance, shares how he next intends to shake up the pet and gadget markets.
Why home insurers must cut to the chase
Editor’s View: Emma Ann Hughes is annoyed by home insurers’ waffling attempts to explain what is pushing up premiums.
Atec aims to ‘accelerate’ growth after being bought by Perwyn
Atec’s growth ambitions were given a boost today (24 June) after European private equity investor Perwyn bought the business from Kester Capital.
Plugable’s charger scheme; FSCS’ claims partnership; Aon’s broking head
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
How generative AI is everything, everywhere in insurance all at once
How insurers have been able to swiftly pilot generative artificial intelligence, prove the value of embracing this technology and roll it out across the wider business is examined by Insurance Post Editor Emma Ann Hughes.
Cifas sees false insurance claims increase by a fifth
Opportunistic drivers submitting false ‘no claims’ documents are raising concerns for insurers, with filings to the National Fraud Database increasing in 2023, according to Cifas.
Clear’s latest deal; JMG surpasses £300m GWP; Kane named Allianz ambassador
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Brokers looking to non-standard for opportunity
A survey conducted by Prestige Underwriting has found brokers are looking at the non-standard insurance sector for growth opportunities.
Mounting dissatisfaction with home insurance as premiums increase
Data analysis: NFU Mutual, Bank of Scotland, Nationwide, Saga, and Co-operative Insurance have the most satisfied home insurance customers, according to research by Fairer Finance.
Saga sells Caravan book; CFC’s fintech cover; Lockton’s head of parametric
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Home insurance premiums continue climb as motor dips
Pearson Ham’s latest Premium Price Index has revealed that home insurance prices continued to increase in May, while motor decreased slightly.
Is premium finance still a tax on the poor?
News Editor’s View: Scott McGee considers whether recent steps taken by trade bodies to address premium finance will reassure the Financial Conduct Authority that this payment method is no longer a ‘tax on being poor’ that needs to be tackled.
Insurers face margin crush unless premiums are hiked
Data analysis: A sustainable margin recovery looks increasingly challenging for insurers with premiums needing to increase in real terms to prevent any erosion after a tripling of costs to 10.9% of premiums last year from 3.5% in 2022.
Aon’s carbon offering; Arch’s events cover; WTW’s war facility
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Exploring the ethnicity penalty in insurance
As the insurance industry is once again accused of discriminating against individuals living in ethnically diverse areas, Aamina Zafar considers whether providers should do a better job of demonstrating racism isn’t a factor in pricing policies.