Data analytics
Blog: Model behaviour for insurance risk prediction - destroying the myth of the magic funnel
In a highly competitive market, it is important that insurers maximise their data models to create more intelligible insights. Only then, argues Alan O’Loughlin of Lexis Nexis Risk Solutions, will they gain a strategic advantage over competitors
Analysis: Will BA data breach open floodgates for future data group actions?
The British Airways data breach is the first major case since the General Data Protection Regulation became law. With the firm facing group legal action and the Information Commissioner’s Office testing its teeth for the first time, what might this mean…
BGL Group's Rachael Gillett on why apprenticeships could be a return to insurance roots
Many view apprenticeships as an obstacle to overcome or avoid but Rachael Gillett, chief people officer at BGL Group, reminds the sector that many existing employees started their successful careers this way.
Roundtable: Building out from the back office
The hype over new technologies might have the industry excited. But there remains a question of whether these firms’ back offices are fit for purpose to enable them to maximise these customer facing investments. Against this backdrop, Post, in…
Research: Reconciliation and settlement systems
On the back of recent research by Post and Banking Circle – the financial utility – into the banking/payments infrastructure insurance companies use for reconciliation and settlement, Edward Murray sought to discover the most pressing pain points and how…
Blog: Tackling theft
High-tech and more traditional theft is on the up, so understanding the latest trends is an important step in tackling it, according to Neil Clutterbuck, chief underwriting officer at Allianz Insurance.
Blog: Getting to grips with the quote manipulation data to combat fraud
Quote manipulation has become a growing challenge for insurers. In a two-part series, CDL partnerships director Nick Jackson takes a look at insights drawn from its data to examine how this information is being used to identify and combat fraud.
Aviva's Maurice Tulloch on leading the way in prevention
Climate change means extreme weather events are only going to become more frequent. Maurice Tulloch, CEO international insurance, explains how the insurance industry can lead the way in prevention.
Roundtable: Is a single customer view taking off in insurance?
The term ‘single customer view’ has been a buzzword for a number of years now, but how close it is to being a reality in insurance? With this in mind, Post, in association with Marklogic, held a roundtable to discuss the importance of SCV, and how to…
Sinéad Browne of AGCS on tackling intangible risks
Over the past 40 years business risks have moved from mainly tangible to predominately intangible Sinéad Browne, Allianz Global Corporate & Specialty chief regions and markets officer, urges companies and insurers to tackle this weak spot in risk…
Blog: Database overload
The insurance industry has achieved many successes in its fight against fraud but it now needs to address database overload, urges Steve Crystal, head of financial crime at Sedgwick.
Iprism chair declares turnaround complete after Gable fallout
The chair of underwriting agency Iprism has vowed that it will never work with unrated capacity again having only just got its house in order after the collapse of former partner Gable in 2016.
Q&A: Matthew Avery and Graham Gibson, Thatcham
As cars move towards automation, Jen Frost spoke to Graham Gibson, chairman of Thatcham Research and Allianz’s chief claims officer, and Matthew Avery, director of insurance research at Thatcham Research, about how the UK research centre is working with…
Eldon and Leave.EU facing combined £135,000 fines by ICO for ‘serious breaches’
Eldon Insurance and Leave.EU are both facing fines of £60,000 for alleged “serious breaches” of marketing regulations, while Leave.EU faces an additional £15,000 fine.
WTW's Nicolas Aubert on being bold to thrive in a global market
In a volatile geopolitical landscape, Nicolas Aubert, head of GB, Willis Towers Watson and current president of the Insurance Institute of London, urges the market to take the opportunity to rethink its position and think globally.
Blog: High-stakes cyber security
Insurers must guard their customers' data wisely to maintain their trust, writes Michael Davison, industry principal for financial services at Atos UK and Ireland.
Aviva's Rob Townend on using digital to improve insurers' reputation
Insurers need to leverage technology to make insurance simpler and improve its reputation, writes Rob Townend, managing director of Aviva’s UK general insurance business.
Relationship building ‘surely the end goal’ of analytics
Insurers need to do more to build on their data and analytics capabilities to address customer needs, a conference heard.
Telematics broker My Policy names Roger Ramsden as group CEO amid wider restructuring
Telematics motor insurance broker, My Policy Group has appointed Roger Ramsden as group CEO.
Guidewire marketplace to 'stimulate' insurtech economy
Guidewire’s insurtech marketplace will bring benefits for both insurers and insurtechs, members of the press heard at its annual conference in Las Vegas.
AIG's Anthony Baldwin on improving PPL
Only by using Placing Platform Limited can insurers and brokers make electronic placement work better, argues Anthony Baldwin, CEO of AIG Europe.
The evolution of risk modelling in insurance
Regulation might have helped to speed up the evolution of risk modelling but technology advances, especially cloud computing, are now taking this development to the next level. Edward Murray explores the benefits this is bringing and how insurance…
Insurance Fraud Awards 2018 - full list of winners
Keoghs partner James Heath, pictured, was handed the achievement prize at the Fraud Awards last night in what proved to be a fruitful night for the law firm.
Travel insurance: Transforming and challenging through digital technology
The insurance market and the tourism industry have not always had reputations for embracing the latest technology. But things are changing and digital advances such as geo-location and data analytics will only help accelerate the pace of change