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For this episode, Insurance Post director of content Jonathan Swift discusses data as the lifeblood of the insurance industry with Jeff Ward, founder of the Jeff Ward Consultancy, Annarita Roscino, head of predictive analytics at Zurich Insurance, and…
Blog: Delivering a personal, timely and multichannel experience without putting core operations at risk
You don't need to risk crashing back-end legacy systems to deliver personalised and integrated customer service, argues Giuliano Altamura of the Fincons Group.
You only have a short window of opportunity in the omnichannel world. Miss it, and it will soon shut warns Giuliano Altamura, financial services business unit manager at Fincons Group.
Motor insurance companies have long focused on rating factors such as a driver’s age, occupation and where they live.
Post gathers feedback from across the industry on what Aon’s takeover of Willis – to create the biggest broker in the world – will mean for the market
While it acknowledged issues with the Information Commissioner's Office's handling of Eldon and Leave EU fines and audit notices, a tribunal has found its actions did not amount to bias, procedural unfairness or unlawfulness.
Harry Curtis spoke to Andrew Yeoman, CEO and co-founder of Concirrus, about the increasing use of big data in insurance and the challenges facing the fleet and marine markets.
One of the original insurtech poster children, Trov recently pulled its personal lines offering in the UK and quickly followed this up by partnering with Lloyds and Halifax on renters’ insurance. Trov CEO and co-founder Scott Walchek sat down with Jen…
Telematics technology is 22 years old but it's only over the last five to 10 years that telematics has really become a driving force in disrupting the insurance sector by challenging risk models. However, despite this evidence, rates of adoption still…
Social media is becoming radically democratised - a macroeconomic trend that the business world is just waking up to, writes George Beattie, director of property and casualty at Willis Towers Watson.
A non-profit seeking to draw up open industry data-sharing standards to address the climate crisis has launched with £1m funding and a consortium of partners that includes Aon and Brit.
Hippo, Lemonade and Zego are just three of the start-ups that have been in the news recently. Matt Connolly, founder and CEO of Tällt Ventures, reflects on a what has been happening for the Insurtech 100 since the list was published in May.
The insurance industry is facing a huge skills shortage, with employers struggling to find ways to attract and retain top talent
Powerful 5G smart tech devices are expected to be rolled out this year. They are anticipated to overtake 4G in terms of reliability and innovation, as well as increasing data speeds, resulting in faster downloads and increased capability for digital…
With the holiday break over, this week has seen people across the UK – some somewhat sluggishly – get back to business.
The Chartered Insurance Institute has urged regulators to take caution as they adopt an increasingly data-driven approach to policing the financial services sector, warning “digital breadcrumbs” can’t replace human insight.
The Financial Conduct Authority has refreshed its Data Strategy, first published in 2013, and set out a “transformation plan” to become a highly data-driven regulator.
Fifteen months ago Claudio Gienal stepped up to the role of CEO of Axa UK and Ireland, but he’s taken his time to reveal his strategy for the firm. He spoke to Stephanie Denton about why clarity, diversity and adding value really matter to him
Against a background of the winding down of the Target Operating Model and the publication of the Future of Lloyd’s Blueprint, Post, in conjuction with WNS, invited industry experts to discuss the six suggested proposals to modernise the market. Post…
Advanced safety features not only differ in performance and description among different manufacturers, but even among models by the same car manufacturer. Andrew Ballard, senior global product manager at Lexis Nexis Risk Solutions, believes deep data…
With the increasing use of machine-learning models, the data being inputted into these models raises a number of ethical questions, but how are insurers addressing these potential issues?
James Dalton, director of general insurance policy at the Association of British Insurers, reveals what the trade body will be focusing on next year and why.
The Information Commissioner’s Office will be hoping that procedural bungles do not jeopardise its proposed audit and fines of Eldon Insurance and Leave EU, after its legal counsel was forced to admit standards had fallen “well below” expectations, Post…