Compliance
FCA admits profiteering didn’t push up insurance prices
The Financial Conduct Authority has acknowledged the recent surge in motor insurance premiums was driven primarily by external cost pressures rather than excessive profiteering by insurers.
Art of the M&A insurance deal
With mergers and acquisitions hitting delays, or even collapsing, due to cyber security vulnerabilities, Tim Evershed examines how M&A insurance works and digs deep into the risk management advice insurers are giving plus deal makers to prevent data loss.
Cyber-attacks on the high street: where do liabilities lie?
Joel Leigh and Elizabeth Morley, partners at law firm Howard Kennedy LLP, explore the wide-ranging legal, regulatory and insurance implications of recent high-profile cyber-attacks on UK retailers including M&S and Co-op.
McGill’s battery cover; Aviva’s mid-market enhancement; Kennedy’s COO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Can the FCA fix the premium finance problem?
News Editor’s View: As the Financial Conduct Authority prepares to publish the initial findings of the premium finance market review, Scott McGee asks what options does the regulator have to fix the “tax on being poor”?
Five takeaways from webinar on using data to improve customer loyalty
In a recent webinar hosted by Insurance Post in association with Hyland, industry leaders shared strategies for using data to improve customer insight, retention and cross-selling.
Insurers exposed for pricing bias over payment preference
Some insurers and brokers on price comparison websites are inflating motor premiums based solely on whether a customer indicates a preference for paying monthly instead of annually, an investigation by Insurance Post has revealed.
FCA promotes Pritchard to deputy CEO role
Sarah Pritchard has been appointed deputy chief executive of the Financial Conduct Authority.
ABI’s Otudeko on weeding out excessive regulation
Trade Voice: David Otudeko, the Association of British Insurer’s director of regulation, argues regulators need to recalibrate in order to support innovation and growth.
Questions raised by insurers’ lopsided AI investments
Editor’s View: Artificial intelligence is reshaping the way insurers operate, but Emma Ann Hughes wonders if a lopsided focus on investing in point of sale at the expense of the claims experience could raise eyebrows at the regulator and erode…
Markel’s Lowther on the risks of AI adoption for SMEs
As artificial intelligence adoption among SMEs accelerates in pursuit of greater efficiency, growth and competitive edge, Mark Lowther, head of technology for Markel in the UK, says businesses must also confront the growing legal, ethical and…
Why insurers’ AI pilots should be assessed for regulatory proportionality
Charlotte Halford, partner at DAC Beachcroft, explains why insurers should view generative artificial intelligence as a regulated activity that increasingly intersects with data protection, consumer protection, and operational risk frameworks.
Zywave CTO warns AI’s power depends on training data
Generative AI is only as effective as the data it is trained on, observes Doug Marquis, chief technology officer, Zywave, making foundational data quality and specificity essential for insurance carriers.
Can insurers harness the power of Generative AI?
Generative artificial intelligence has the market buzzing around its huge potential for business growth, but at this early stage, Rachel Gordon warns many factors need careful consideration.
Reputational risk of AI in insurance
Vanessa Chance, director of communications at SEC Newgate, shares how she has seen firsthand how a poorly managed artificial intelligence tool can do lasting damage to an insurance brand’s reputation and explores the need to have a crisis plan in place.
AI audio redaction to unlock insurer information sharing
Artificial-intelligence powered redaction is set to unlock increased information sharing and collaboration for insurers, according to Pimloc CEO Simon Randall.
How Crawford is balancing AI innovation and ethics
Mollie Brentnall, IT director for UK & Ireland at Crawford & Company, explains how the business is aligning artificial intelligence investment with business value, ethics, and client trust.
FCA likely to scale back non-financial misconduct guidance
The Financial Conduct Authority is likely to scale back the draft guidance on non-financial misconduct included in its original consultation paper, according to Dentons employment law counsel Sarah Jackman.
Is Axiom Ince the start of a new era of SFO investigations?
The Serious Fraud Office’s crackdown in the Axiom fraud case is a key example of the agency’s statement of intent and raises the bar on insurers to self-police corporate fraud, according to Elliott Kenton, partner in the regulatory team at Weightmans and…
A standing ovation for fresh theatre rules?
Alex Nicoll, director and head of media and entertainment at Sedgwick, examines the risks facing theatres as the 2025 European Accessibility Act and Martyn's Law are implemented.
FCA clarifies ‘double-edged’ value review rules
The Financial Conduct Authority has clarified its approach to the value review reforms proposed in its insurance rule simplification consultation paper.
Marsh’s data approach; Birkdale sponsors Southport FC; McLarens’ CIO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Q&A: Julian Tomlinson, Alps
Julian Tomlinson, chair and founder of Alps, talks to Insurance Post about the firm’s M&A appetite, delivering value in legal expenses coverage, and why artificial intelligence is like Tinder for claims.
FCA hopes firms will gain confidence with fewer rules
The Financial Conduct Authority has said how it hopes firms build confidence in their knowledge of customer service and outcomes, as opposed to a “tickbox” exercise again.