Compliance
Diary of an Insurer: Brokerbility’s Jason Beach
Jason Beach, operations and markets manager at Brokerbility, juggles planning, meetings, relationship management, and strategic thinking with learning from his peers at Warwick University.
Ageas joins Co-op panel; Aon sponsors F1 Ferrari; Descartes hires new CFO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Why Kafka-length insurance policies need to go
Editor’s View: Fresh from a summer break, Emma Ann Hughes returns to an inbox brimming with industry news and a stark reminder from Fairer Finance that, two years on from Consumer Duty, insurance documents remain as impenetrable as a Kafka novel.
Q&A: Testudo’s George Lewin-Smith
George Lewin-Smith, CEO and co-founder of Testudo, shares his pioneering work to create a new category of insurance purpose-built for the generative artificial intelligence era by using real-time litigation data and working with Lloyd’s.
Preventing burnout in customer-facing insurance roles
Rahul Kumar, vice president and general manager of financial services and insurance of software company Talkdesk, explains how artificial intelligence-powered tools can reduce burnout, ease workloads, and empower frontline insurance staff to better serve…
Tomorrow’s World: Regulatory Requirements
How insurers can stay ahead of evolving regulation is the topic of the latest episode of Insurance Post’s Tomorrow’s World series.
How the e-bikes boom is testing insurance models
As e-bike use surges across the UK, Chris Marshall examines how insurers are grappling with complex risks related to the vehicle, legal grey areas and theft and how insurtechs are racing to plug the coverage gap.
How to fix the broker/insurer data gap
Zulf Raja, head of insurance at global data giant Dun & Bradstreet, examines why the data gap is felt most strongly between insurers and broker plus how both sides can solve this issue.
Hiscox introduces sexual misconduct cover
Hiscox has launched sexual molestation liability cover and hired Beazley’s Harriet Turner to lead the new offering.
Biba's Trudgill spots wins in government’s growth strategy
Trade Voice: Graeme Trudgill, CEO of the British Insurance Brokers’ Association, reflects on what more needs to be done in the wake of the government’s new financial services strategy.
Allianz x Sainsburys Bank; Bridgehaven buys SureStone; Volante's CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Brewis leaves FCA for KPMG
Matt Brewis, the Financial Conduct Authority’s director of insurance, is leaving the regulator to join KPMG UK, Insurance Post can exclusively reveal.
FCA admits profiteering didn’t push up insurance prices
The Financial Conduct Authority has acknowledged the recent surge in motor insurance premiums was driven primarily by external cost pressures rather than excessive profiteering by insurers.
Art of the M&A insurance deal
With mergers and acquisitions hitting delays, or even collapsing, due to cyber security vulnerabilities, Tim Evershed examines how M&A insurance works and digs deep into the risk management advice insurers are giving plus deal makers to prevent data loss.
Cyber-attacks on the high street: where do liabilities lie?
Joel Leigh and Elizabeth Morley, partners at law firm Howard Kennedy LLP, explore the wide-ranging legal, regulatory and insurance implications of recent high-profile cyber-attacks on UK retailers including M&S and Co-op.
McGill’s battery cover; Aviva’s mid-market enhancement; Kennedy’s COO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Can the FCA fix the premium finance problem?
News Editor’s View: As the Financial Conduct Authority prepares to publish the initial findings of the premium finance market review, Scott McGee asks what options does the regulator have to fix the “tax on being poor”?
Five takeaways from webinar on using data to improve customer loyalty
In a recent webinar hosted by Insurance Post in association with Hyland, industry leaders shared strategies for using data to improve customer insight, retention and cross-selling.
Insurers exposed for pricing bias over payment preference
Some insurers and brokers on price comparison websites are inflating motor premiums based solely on whether a customer indicates a preference for paying monthly instead of annually, an investigation by Insurance Post has revealed.
FCA promotes Pritchard to deputy CEO role
Sarah Pritchard has been appointed deputy chief executive of the Financial Conduct Authority.
ABI’s Otudeko on weeding out excessive regulation
Trade Voice: David Otudeko, the Association of British Insurer’s director of regulation, argues regulators need to recalibrate in order to support innovation and growth.
Questions raised by insurers’ lopsided AI investments
Editor’s View: Artificial intelligence is reshaping the way insurers operate, but Emma Ann Hughes wonders if a lopsided focus on investing in point of sale at the expense of the claims experience could raise eyebrows at the regulator and erode…
Markel’s Lowther on the risks of AI adoption for SMEs
As artificial intelligence adoption among SMEs accelerates in pursuit of greater efficiency, growth and competitive edge, Mark Lowther, head of technology for Markel in the UK, says businesses must also confront the growing legal, ethical and…
Why insurers’ AI pilots should be assessed for regulatory proportionality
Charlotte Halford, partner at DAC Beachcroft, explains why insurers should view generative artificial intelligence as a regulated activity that increasingly intersects with data protection, consumer protection, and operational risk frameworks.