Compliance
Why continuous monitoring will define AI insurance
Traditional underwriting models cannot assess autonomous artificial intelligence systems, which Nik Kairinos, CEO and co-founder of Raids AI, argues makes real-time monitoring critical to insuring emerging liabilities.
Big Interview: Jeremy Hyams, Claims Consortium Group
Claims Consortium founder Jeremy Hyams talks about his unconventional route into insurance, why he has returned as CEO, and how technology is set to transform the way claims are managed.
What Lloyd’s Neal investigation means for workplace relationships
Editor’s View: Emma Ann Hughes observes Lloyd’s investigation of John Neal’s conduct raised important questions about whether insurers have the transparency, governance and culture required to tackle personal relationships when they intersect with power.
Lloyd’s rules former CEO Neal breached rules
Lloyd’s has concluded former CEO John Neal breached the corporation’s compliance rules by failing to disclose a perceived conflict of interest and by not properly handling whistleblowing reports.
PRA hits HDI Global SE with £4m inaccurate reporting fine
The Prudential Regulation Authority has levied a £4,165,000 penalty charge on HDI Global SE following a submission of incorrect data to the regulator.
Roles that got a pay increase or cut in insurance revealed
Salary changes were uneven across the insurance industry in 2025, with some roles seeing significant increases while others experienced dips, while data highlights big differences between regions.
Big Interview: Tara Waite, Premium Credit
After several years of heightened regulatory scrutiny on the premium finance sector, CEO of Premium Credit, Tara Waite sits down with Scott McGee to reflect on where the market is now, and how the firm is well placed to grow moving forward.
Diary of an Insurer: Konsileo’s David Sedgeley
David Sedgeley, chief commercial officer of Konsileo, kicks off his week with a walk along the old railway line on the Isle of Wight, catches up with a client over a cup of tea, and prepares for KonsileoCon.
Ageas x Wrisk; Zurich’s flexibility; Policy Expert’s chief growth officer
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
UK insurance chiefs’ demand for AI tools driving M&A plans
More than a quarter of insurance company chief executives have said an appetite to boost their artificial intelligence toolkit is driving their acquisition plans, but some are struggling with resistance from staff, according to a new survey.
FCA’s Reynolds outlines insurance priorities
Graeme Reynolds, director of competition and interim director of insurance at the Financial Conduct Authority, takes centre stage in the latest Insurance Post Podcast, setting out the regulator’s key priorities for the market.
Ex-FCA expert backs AI to read emails for misconduct
Insurers are likely to ramp up their internal communications monitoring by using artificial intelligence to ‘read’ and understand emails, calls and texts in order to comply with the incoming non-financial misconduct rules, according to a former regulator.
Eight out of 10 UK insurers secretly track customers
Eight out of 10 UK insurance websites are setting tracking cookies before users have given their consent, according to research by Birmingham-based ALT Agency.
Steven Wallace, McLarens
Steven Wallace, managing director for EMEA at McLarens, is shaping the future of technical claims services for complex, commercial and specialty markets.
Shoib Khan, Prudential Regulation Authority
Shoib Khan, director of insurance supervision for the Prudential Regulation Authority, appears on Insurance Post’s Power List for the first time at a moment when his influence over the sector is particularly acute, as he leads a major stress test of the…
Industry reacts as Renters’ Rights Act becomes law
As the Renters’ Rights Act comes into force, insurers could be facing a more formal, dispute-driven rental market, with an added focus on legal expenses, rent protection and pet cover.
The importance of protecting new homes from climate risks
View from the Top: Jason Storah, CEO of general insurance UK & Ireland, Aviva, muses on the importance of protecting new homes from future climate risks.
Why rural roads remain a deadly blind spot for insurers
With crashes on rural roads far more likely to prove fatal than those in urban areas, Emma Ann Hughes explores how insurers are shifting from simply pricing risk on country lanes to trying to prevent the collisions that lead to claims.
NFU Mutual denies playing catch-up with digital strategy
NFU Mutual has positioned its digital transformation as a long-term strategy to blend technology with its agency model, rather than simply playing catch-up with the rest of the market.
Recalls surge to record highs amid reform drive
European product recall activity has increased for the seventh year in a row, with 15,608 events recorded by Sedgwick across the UK and European Union in 2025.
Five ways AI knowledge management transforms insurance service
Insurers face growing pressure to deliver accurate, compliant answers faster across increasingly complex product lines. AI knowledge management is how leading carriers are rising to that challenge
The fate of insurers’ in-house law firms
David Worsfold examines why insurers originally embraced the in-house legal model, what commercial and regulatory challenges emerged, and why many have since retreated from it.
ChatGPT insurance race: UK’s Malcolm takes on WaniWani
A UK insurtech incubated in Founders Factory is looking to take on US ChatGPT insurance app trailblazer WaniWani by creating an equivalent to Stripe’s standards for e-commerce “to properly unlock” artificial intelligence distribution in personal and SME…
Bridgehaven’s European move; Covéa’s partnership; Axa UK’s general counsel
Weekly Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.