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Swinton's Richard Beaven on getting personal

The disruptive rise of price comparison websites is well-documented. This has prolonged the lifespan of an outdated business model where insurers and brokers compete on price, and price alone, argues Richard Beaven, distribution director for Swinton…

Analysis: Fighting for cover

Military personnel struggle to find motor and household insurance adapted to their circumstances. Should general insurers leave that market to specialists?

Interview: Matthew Crummack, Go Compare

When Matthew Crummack took the driving seat at Go Compare a year ago this month, the business was in the midst of a demerger from parent Esure. The CEO of the price comparison site sat down with Ryan Hewlett to discuss his first year in the job, taking…

Blog: Brokers need to cross-sell more

Brokers need to exploit cross-seeling opportunities to protect their business, writes Nick Mohan, joint managing director at Jackson Lee Underwriting, pointing to gap insurance and other niche covers.

This Week: Stoic London

The generosity and heroic nature of Londoners came to the fore this week, when after two recent terrorism attacks the city saw the worst fire in recent history. Firefighters were heralded for entering the 24-storey flaming building and the community came…

Blog: Know your customer... and your opposition

‘In the midst of chaos, there is also opportunity', wrote the great military strategist Sun Tzu a mere 25 centuries ago. His observation still holds true in these strange times of disruption. And seizing the opportunity is vitally important to modern…

Blog: Demonstrating value for money

I was intrigued to read the introductory comments made in the Financial Conduct Authority publication in late January about the results of its pilot study into general insurance value measures for a subset of general insurance products.

Motor fraud: Reaching critical mass

Although the adoption of My Licence has been slow to date, the Motor Insurers’ Bureau has predicted an increase in uptake to 50% this year. Will 2017 see the service reach critical mass?

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