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Blog: Why brokers remain relevant

Ahead of the Biba conference, Adrian Ewington, underwriting and markets director at Home & Legacy, explains why brokers remain relevant, especially in the high-net-worth market.

Blog: Brand strategies that build customer trust

Thomas Cowper Johnson, a director at Davies Group company Service Tick, examines how firms with no insurance credentials have managed to build and maintain a relationship of trust with their policyholders.

Blog: Digitise your underwriting, not just your quotes

Insurers have been digitising their application process but not so much their underwriting operations, writes Selim Cavanagh, insurance vice-president at Lexis Nexis Risk Solutions, warning they might be missing on some efficiency gains.

Confused's profits fall 46%

Confused.com, Admiral’s price comparison business, saw profits almost half in the first six months of the year.

Swinton's Richard Beaven on getting personal

The disruptive rise of price comparison websites is well-documented. This has prolonged the lifespan of an outdated business model where insurers and brokers compete on price, and price alone, argues Richard Beaven, distribution director for Swinton…

Analysis: Fighting for cover

Military personnel struggle to find motor and household insurance adapted to their circumstances. Should general insurers leave that market to specialists?

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