Skip to main content

Roundtable: The future of insurance in the digital age

microsoft roundtable
Back row, l-r: Bent Isachsen, chief operating officer, Starstone International; Stephanie Smith, chief operating officer, Allianz; Karyn Strickland, head of HR and reward, Covéa; Roger Whiteley, enterprise architect, Markerstudy; Dave Preedy, digital advisor, Microsoft Services; Leon Fretz, insurance sector lead, Microsoft; Steven Zuanella, group chief digital officer, RSA; Mike Downing, chief technology officer, WPA; and Andrew Rear, CEO, Digital Partners, Munich Re. Front row, l-r: David Germain, group chief technology officer, RSA; Dean Georgiou, head of technology services, Esure;John Morley, global lead for business process excellence, Willis Towers Watson; Jason Gowlett, head of HR operations, Direct Line Group; and Elisabeth Ibeson, HR director, Gallagher

Insurers feel they need to adapt to the digital age but they don’t all agree on how to drive technological change. What culture should they nurture? Post invited a number of industry experts to discuss the challenges ahead

A lot of noise has been made about how digital transformation and the latest insurtech trends can help insurers stay ahead of the curve and remain relevant. But a steady pace of change relies on the

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: https://subscriptions.postonline.co.uk/subscribe

You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Post? View our subscription options

AI widens skills gaps as insurers fall behind on adoption

The headcount in financial services fell by 5% in 2025, with artificial intelligence putting increasing pressure on businesses to continually fill skills gaps, according to the latest Annual Skills Report from the Financial Services Skills Commission.

Q&A: Massimo Cavadini and Pardeep Bassi, WTW

Massimo Cavadini, head of product, pricing, claims and underwriting for Continental Europe at WTW, and Pardeep Bassi, global proposition leader for data science, insurance consulting and technology at WTW, delve into the 2025 European Insurance & Occupational Pensions Authority’s Generative AI Market Survey and whether a rewrite of the rules of insurance analytics is required.

Most read articles loading...

You need to sign in to use this feature. If you don’t have an Insurance Post account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here