Personal
British Insurance Awards 2022: Professional Development Award - Sedgwick
Sedgwick’s comprehensive professional development programme Pathfinder tackles the growing skills shortage in loss adjusting, leading the firm to a clear win in this category.
British Insurance Awards 2022: Insurance Personality of the Year - Aviva group CEO Amanda Blanc
From her advocacy over climate change to calling out sexist shareholders; from delivering a bumper result to re-energising Aviva as an acquirer - and not a seller, Amanda Blanc’s passion and integrity saw her crowned Insurance Personality of the Year
British Insurance Awards 2022: ESG: Sustainability Initiative of the Year - Flood Re - Build Back Better
Flood Re’s innovative approach to flood resilience took a traditional insurance claims concept to a new level, backed by a campaign that went the extra mile to deliver its important message In the wake of flooding catastrophes. The Build Back Better…
British Insurance Awards 2022: Digital Insurance Innovation of the Year - Tesco Insurance
Rigorous attention to detail in understanding customer needs and improving online motor claims journeys helped Tesco Insurance stand out in this hard-fought category.
British Insurance Awards 2022: Personal Lines Broker of the Year - Park Home Assist Insurance Services
This specialist provider won over the judges with impressive care of its most vulnerable clients, its focus on human connection and standout retention rate.
Data analysis: Best Insurance Employers 2022 - A new era for employers
Post continues its annual survey of insurance employees to find out what makes the best insurance employer.
Editor’s comment: When the going gets tough
It’s fair to say we’ve had a tough few years. No one was upset to see the back of 2020 and 2021 wasn’t much better. And now it looks like 2022 is far from the stellar year we were hoping for – certainly for the insurance sector.
Zurich, Amanda Blanc and Vicky Carter among big winners at the 2022 British Insurance Awards
Zurich was the big winner at the 2022 British Insurance Awards this evening, taking home three awards – including the highly coveted General Insurer of the Year gong.
‘Software-defined’ Adas vehicles will bring ‘fundamental change’ for claims
Driver assistance systems will make cars a "software-defined product", and effect the cost and frequency of claims, according to the Allianz Centre for Technology.
Interview: Steve Treloar, Allianz Personal and LV General Insurance
Post catches up with Allianz Personal and LV General Insurance CEO Steve Treloar a year on from the insurer's restructure to reflect on building the UK's biggest personal lines insurer, plans for further growth, and the shifting needs of brokers.
Spotlight on periodical payment orders: The benefits of transferring PPO risks to a life insurer
Start-up life insurer AUL Assurance is targeting general insurers, offering them an opportunity to reduce their exposure to periodical payment order risks. What are the benefits of such transfers and why might the recent ASHE inflation figures make this…
Spotlight on periodical payment orders: How do insurers manage PPO risks?
Introduced in April 2005, periodical payment orders might not have grown in the volumes some expected, but still pose challenges for general insurers not least due to their similarity to longevity life risks. Post spoke to both insurers and other…
Inflation is the number one concern for insurers globally
With inflation hitting 11% and repair costs running at up to 30% price increase, inflation tops the number of concerns for insurers, Anna Fleming, retail chief operating officer at Axa, has told Insurance Post.
Axa’s Fleming: Insurers need to innovate as consumers compare insurers to tech giants
As customers start to compare insurers to tech giants including Amazon and Apple, Anna Fleming, retail chief underwriting officer at Axa urged insurers need to innovate to provide customers with the seamless journey they expect.
Concerns raised over government putting ‘profits above the injured’ as Vnuk cut takes effect
A personal injury expert has raised concerns that the new motor insurance legislation cutting the Vnuk law, puts “profits above the injured”.
Apil calls for DfT to enforce speed restrictions on e-scooters and make helmets compulsory
The Association of Personal Injury Lawyers is calling on Department for Transport to enforce speed restrictions on e-scooters and make helmets compulsory for riders ahead of anticipated government consultation on legalising privately-owned e-scooters.
Insurers call for GTA to be mandatory as motor repair industry faces multiple challenges
As the General Terms of Agreement is currently under review, industry has called for the agreement to be made mandatory, however others believe cross-sector collaboration will be crucial to build sustainable future for the sector.
Vote now for the winner of the Industry Impact Award at the British Insurance Awards 2022
Voting is now open for you to decide who should win the Industry Impact Award at the 2022 British Insurance Awards.
Aviva vindicated in High Court as judge rules 'free and frank' exchanges must be permitted
The High Court has found in favour of Aviva in a defamation case from a medical legal expert, in a ruling “likely to be of benefit not only to road traffic accident insurers but also litigants more generally”.
Insurers are making it 'difficult' for drivers to insure their EVs
Insurtech figures say traditional insurers are “behind the curve” on electric vehicles because of nervousness and fear surrounding value chains.
Aviva wins TSB tender; Gallagher Re to recruit 40; Pine Walk Capital launches MGA; and Beazley launches Crypto Guard
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
FCA move to ban ‘phoenixing’ a step in the right direction but more could be done to stop dishonest CMCs
Financial Conduct Authority plans to impose significant changes on claims management companies that would prevent ‘phoenixing’ are a step in the right direction but the industry has called for more action to stop dishonest CMCs.
Blog: Brand legacy vs digital innovation within the insurance industry
As customers now expect their insurance provider to have strong digital capabilities, companies can no longer rely on brand loyalty alone to appeal to their audiences. Kelly Ward, chief sales and distribution officer at Axa Partners UK, considers how…
Panel flags lack of understanding from consumers as biggest barrier to getting hold of data
It is “incredibly” important consumers understand how their data is used to remove the barrier insurers are facing when trying to get hold of data, a conference has heard.