Personal
Government urged to move to regulate sales of e-scooters
MPs have been urged to speed up the process and end the ambiguity over how e-scooters can be used.
Farewell Gibraltar, hello PRA - is the tide about to turn for new UK-regulated insurers?
Content Director's View: With non-standard motor insurer Lumun looking for Prudential Regulation Authority authorisation, Jonathan Swift asks whether we might be entering a new dawn for home grown insurance companies.
Zurich UK’s profits down £67m due to claims inflation
Zurich UK has posted a profit of £403m for 2022, compared with £470m in 2021, with bosses blaming the dip on the impact of large losses, claims inflation and the very strong prior-year result.
Big freeze pushes RSA's personal lines to Q4 underwriting loss
Adverse weather drove RSA’s personal lines business to an underwriting loss in 2022, with freezing winter temperatures and dry summer conditions pushing its full-year combined ratio to 106.2%.
Martin Lewis tells FCA to investigate insurers
Campaigning journalist Martin Lewis called on the Financial Conduct Authority to urgently investigate whether travel insurers are making fair decisions about customers with mental health problems – and to punish those that are not.
Trade Voice: MGAA’s Mike Keating on why the outlook for 2023 is positive
Mike Keating, CEO of the Managing General Agents Association, says that despite external challenges, MGAs continue to demonstrate their value to their insurer and broker partners.
Diary of an Insurer: Zurich's Caroline Dunn
Caroline Dunn, chief underwriting officer of Zurich UK, learns from customer complaints, is humbled by LGBTQ+ colleagues sharing their experiences and unites with brokers to push for regulatory consistency.
Why insurance should be recession proof
Editor's View: Insurance Post Editor Emma Ann Hughes kicks the tires of insurance to see if the industry is right to be pessimistic about its prospects at the moment.
Ex-Somerset Bridge CEO Bilney to helm new UK authorised motor insurer Lumun
Former CEO of Somerset Bridge, Liz Bilney hopes to launch a new Prudential Regulation Authority authorised insurer Lumun by Q4 this year, Insurance Post can exclusively reveal.
NFU Mutual policyholders invited to claim after Covid cover complaints upheld
Dozens of NFU Mutual policyholders have had complaints over missing cover for Covid-related booking cancellations upheld, Insurance Post can reveal.
Insurance Post Podcast: What the cost-of-living crisis means for insurers
The cost-of-living crisis is resulting in a growing number of policyholders pressing, complaining and shouting loudest in the hope their claim will move faster than everybody else’s, according to Claims Consortium Group.
Gillighan departs Somerset Bridge and Southern Rock
Chris Gillighan, the managing director of Somerset Bridge’s managing general agent and Southern Rock’s in-house insurer, is understood to have left both businesses.
60 Seconds With... Bethany Thomas, Spring Insure MGA
Bethany Thomas, senior underwriter at Spring Insure MGA, shares fond memories of her wedding day, reveals her love of singing, and speculates on authorship debates surrounding the work of William Shakespeare.
Editor's Picks: CII clashes, a bonfire of Brexit red tape & cyber criminality
As we approach the end of a non-stop January, the headlines that caught your attention on Insurance Post this month give a distinct flavour of what the rest of 2023 may hold in store for the industry.
Diary of an Insurer: LV’s Michael Lawrence
Michael Lawrence, distribution and underwriting director of LV Broker, tends to his chickens plus a clash with a deer sees him put the insurer’s windscreen repair service to the test.
Ageas and Age UK part ways after 17 years
Ageas and Age UK are parting ways after almost two decades of the insurer providing the charity’s customers with home, motor, and travel insurance.
Hiscox partners with Verisk; RSA launches carers’ policy & QBE restructures trade credit team
Friday Round Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Vote for the best insurance employer in 2023
Insurance Post’s Best Insurance Employer research returns in 2023 seeking the views of staff in broking, managing general agent and insurer firms to find out which organisations really go the extra mile for their people.
View from the Top: Hiscox’s Louise Marling on the never-ending quest for operational excellence
Louise Marling, chief operating officer at Hiscox UK, argues that while pursuing operational excellence is like looking for the pot of gold at the end of the rainbow, it is ultimately in the best interests of both the customer and insurers.
PRA stress tests raise concerns about reliance on reinsurers
The Prudential Regulation Authority intends to assess reinsurance risks that could threaten the financial stability of some general insurers later this year.
How inflation wiped out the benefits of the dual pricing ban
Data analysis: Dual pricing reforms successfully tackled price walking in motor and home policy renewals last year but Harry Whitworth reveals how double digit inflation threatens to nullify this benefit for customers in the next 12 months.
‘Clarity’ for PI as Court of Appeal hands down judgment on mixed injuries
The Court of Appeal has handed down judgment in two mixed injury cases leapfrogged in November, providing some clarity on how mixed injuries should be handled. However, some are concerned it could lead to further litigation and an adverse impact on…
Aviva looks to HNW and SMEs for growth
Adam Winslow, CEO of Aviva UK & Ireland General Insurance, has revealed plans to increase the provider's share of the high-net-worth insurance and SME cyber market in 2023.