Personal
OIC portal data raises 'questions' on exceptional circumstances and access to justice
Official Injury Claim data has raised questions among insurers and claimant representatives, with one expert warning trends "strongly" imply teething problems warnings hold true.
Less than 10% of whiplash portal claimants unrepresented
Ministry of Justice data shows that nine in ten claimants using the Official Injury Claim whiplash portal have done so using a lawyer or other representation.
Blog: The future of pet insurance under the FCA
New Financial Conduct Authority rules for home and motor insurance could signal a change in the pet insurance industry in future, unless the market can act ahead of time, blogs Mark Colonnese, director of Aquarium Software.
Lockdown customer champion: James Blackham, By Miles
By Miles CEO James Blackham was outspoken on premium refunds for motor customers under Covid-19. The insurtech boss tells Post why he felt the issue needed to be tackled – and why he is not finished yet.
Interview: Emma Rawlinson, Atlanta
In her first interview since succeeding Ian Donaldson as Atlanta Group CEO, Emma Rawlinson tells Post about her journey to taking the helm, the importance of digital in maintaining the growth trajectory and the diversity of the business and its leaders.
Analysis: What next for the CII?
Post gauges insurance reaction to the news that CII boss Sian Fisher will be leaving in March, gathering reflections on her achievements and this year’s disputes along with asking what qualities and experience the next leader will need to meet future…
Pen’s Nick Wright on why scale matters to the modern MGA
Media headlines about the managing general agent market have recently taken a welcome turn, from all the talk of capacity crunch and crisis to a message of renewed and rising confidence, observes Nick Wright, chief business development officer at Pen…
PFS hits out at lack of CII engagement ahead of consultation and moots legal split
The Personal Finance Society's president has criticised the Chartered Insurance Institute for not giving the PFS board the chance to have input into a consultation document launched today and warned it is considering options for alternative legal…
Briefing: John Lewis home insurance ad’s path of destruction
John Lewis' home insurance advert has caused a storm but the real eyesore is the reaction to it, argues Post news editor Jen Frost.
CII launches member consultation
The Chartered Insurance Institute has launched its member consultation Shaping the Future Together with a deadline for responses of 17 December.
Sustainable products and services showcase highlights insurance crucial in getting to net zero
The Insurance Task Force, as part of The Prince of Wales’ Sustainable Markets Initiative, has published a Sustainable Products and Services Showcase detailing the wide-ranging insurance support that is empowering customers to develop, invest in and scale…
Motor insurance sees biggest drop for seven years; Apollo gets new investment; Axa sets aside €1.5bn to fight deforestation; Nexus refinances; and Radius acquires Milestone
Post wraps up the major insurance deals, launches and investments of the week
Sabre warns of driving test 'backlog' effect
Sabre has said it may be 'disproportionately' affected by a backlog of driving tests and delays in new car registrations.
Blog: Basement floods pose challenges for HNW adjusters
Loss adjusters saw claims of more than £1m after July floods hit London basements. James Long, Criterion Adjusters managing director, explains why these were so costly.
Tradewise and Prometheus in £13.1m commission clawback dispute
The administrators of Gibraltar insurer Prometheus, formerly Tradewise Insurance Company, are engaged in discussions over disputed commission clawbacks.
Insurers to sue government on Vnuk
The Motor Insurers’ Bureau is to recommence legal action against the government over inaction on 'unnecessary' Vnuk costs.
Interview: Tim Bailey, Zurich
Tim Bailey, UK Zurich CEO, talks to Stephanie Denton about evolving capabilities within the workforce, exciting partnerships and a relentless focus on service.
Blog: ‘The personal injury discount rate in Northern Ireland is in a mess’ - Discuss
The debate about the personal injury discount rate in Northern Ireland is a combination of big political forces, small political points-scoring and, perhaps, some missed opportunities, argue BLM director Alistair Kinley and partner Patrick Connolly,…
Ageas’ Adam Beckett on normal
Having moved away from the 2020 parlance of ‘unprecedented’, there is a phrase that seems to be creeping into our everyday language – normalisation, whatever that is, says Adam Beckett, chief distribution officer at Ageas UK.
Tesco Underwriting 'well positioned' for success post Ageas exit: Duggan
Tesco Underwriting is 'well positioned' for customer satisfaction and market success following its joint venture buyout from Ageas, the insurance arm's boss told Post as it reported its first post-deal results.
Supreme Court QOCS conclusion a 'body blow' for PI defendants
A Supreme Court decision on Qualified One-way Costs Shifting provisions in the Civil Procedure Rules may 'at first blush look counterintuitive and unfair’, judges have admitted.
Insurtechs not ‘changing the fundamental nature’ of insurance: Chubb CEO Greenberg
Chubb CEO and chair Evan Greenberg has maintained that it is 'hype' that insurtechs are changing the foundational elements of insurance.
ABI reports fraud at lowest level since 2007; Axa relaunches British Gas cover; Getsafe extends Series B; and Lockton acquires
Post wraps up the major insurance deals, launches and investments of the week.
Editor's comment: The ups and downs of 2020
2020 was a year of ups and downs for everyone. The Covid-19 pandemic struck, lockdowns began, and many were separated from loved ones. But kindness prevailed, communities were reunited, people met and talked to their neighbours. Home schooling took its…