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Lockdown customer champion: James Blackham, By Miles

James Blackham, By Miles CEO

By Miles CEO James Blackham was outspoken on premium refunds for motor customers under Covid-19. The insurtech boss tells Post why he felt the issue needed to be tackled – and why he is not finished yet.

As lockdown kicked into swing in March 2020, government advice and mandates saw people’s behaviour change in moments.

Told to stay at home and stop the spread, many of the UK’s cars swapped daily

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MGAs Review of the Year 2025

2025 was a landmark year for MGAs, marked by record growth, major partnerships, technological innovation and expanding global reach, even as soft market conditions and pricing pressures tested resilience across the sector.

Insurers Review of the Year 2025

Insurers managed to post profits amid a softening market in 2025, invested in technology and pushed to reaffirm the industry’s vital role in protecting society with the Labour government and regulators.

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