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Lockdown customer champion: James Blackham, By Miles

James Blackham, By Miles CEO

By Miles CEO James Blackham was outspoken on premium refunds for motor customers under Covid-19. The insurtech boss tells Post why he felt the issue needed to be tackled – and why he is not finished yet.

As lockdown kicked into swing in March 2020, government advice and mandates saw people’s behaviour change in moments.

Told to stay at home and stop the spread, many of the UK’s cars swapped daily

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Tesco Law and the insurer legal services revolution that never was

Content Director's View: More than a decade ago many insurers could not wait to seize the opportunities afforded by a change in the law that allowed them to set up their own legal services arms. Jonathan Swift reflects on what happened next - and the prospect of a one-stop-shop claims provider in the future.

Diary of an Insurer: ManyPets’ Pierre du Toit

From pre-dawn toddler wake-up calls to board prep, model diagnostics and late-night electric-cello sessions, Pierre du Toit, chief data officer at ManyPets, offers an honest, energetic snapshot of balancing data leadership with real life.

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