Insurance has talked the diversity talk for several years now. And yet, the industry still displays all-male or all-pale panels. How can it become truly inclusive?
My colleagues have come up with a creative idea to celebrate the General Data Protection Regulation. First you create a GDPR cocktail with gin, Drambuie, prosecco and rum. Then you take a sip every time you receive an email asking you to update your…
Swinton CEO Gilles Normand believes brokers can be the Amazon of the insurance market.
Ken Scowcroft, the founder of Swinton Insurance, has died at the age of 89.
Exclusive: A senior director has left UK General and further roles are at risk as the group moves to restructure its sales team.
I have never bought insurance from a high-street broker. In fact, I know very few people my age who have.
Whitfield started as a broker liaison underwriter in 2005 and is now a customer service associate at Swinton
Swinton Insurance is to close up to 40 branches across the UK, putting 268 jobs at risk.
Broker Network has appointed Tony Monnington as commercial director.
This week I attended a briefing on hostage negotiation skills organised by an underwriting association and a wine tasting hosted by a rehabilitation provider.
While certain sectors of the insurance sector are advancing at a pace, Richard Beaven, distribution director at Swinton Group, urges swifter movement on diversity.
Fidget spinners, dabbing and the bottle flip are just three of the crazes that my son brought home from school during the last academic year. Luckily for me, unlike Pokémon - which has been in our house for three full years now - these were short-lived…
As The Ardonagh Group buys Carole Nash and Mastercover, has the bell finally rung for the model?
The third Claims Club meet in 2017 focused on getting claims right through communication and customer service. Terry Renouf, consultant at BLM, explains.
Swinton reports a drop in pre-tax profit during 2016 financial year following 'strategic' transformation
Swinton has reported pre-tax profit of £11.5m in the financial year ending 31st December 2016, down from £15.9m in the same period last year.
Three brands in the vehicle repair, claims and technology sectors have been acquired under holding group AGL, which launched today.
Some of the movers and shakers in the market this month
I am most definitely a planner. Being organised usually tops my list of attributes in appraisals and most of my life as a busy working mum is run by lists. In fact the holiday I'm just about to fly off to has been two years in the planning.
Broker Swinton has appointed Kirsty Walker as its new director of insurer development and product.
The disruptive rise of price comparison websites is well-documented. This has prolonged the lifespan of an outdated business model where insurers and brokers compete on price, and price alone, argues Richard Beaven, distribution director for Swinton…
The Manchester attack touched us all this week. Because we might live or work in the city. Because we might have visited recently. Or because we have, you know, a heart.
Call centre staff at the Manchester headquarters of Swinton were relocated to the older Bridgewater House building after a terrorist attack nearby.
Swinton has said it is hoping to transform its distribution model with a £45m investment in IT. This follows a restructure that will shut 84 branches and leave 900 people out of work.
Brokers need to stand out in a competitive market and claims service is a way to make a real difference. Being there to advise, intervene – and to turn the heat up if necessary – can mean the world to a grateful client.