Obituary: Insurance veteran Sandy Dunn passes away

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Many were shocked and saddened this week to learn that Sandy Dunn, a well known and respected figure in the industry, had passed away suddenly, after a brief illness.

He started his insurance career with Eagle Star in his native Scotland moving his young family around the country wherever the job took him. Always interested in innovation, Dunn set up one of the UK

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Is insurer service really that bad?

News Editor View: After comments from Jensten’s Alistair Hardie earlier this week saying no insurer gets service right and that we should “rip up the service rule book and start again”, Scott McGee asks: Is it really that bad?

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