Swinton
This Week in Post: Winter wine and Amazon advances
This week I attended a briefing on hostage negotiation skills organised by an underwriting association and a wine tasting hosted by a rehabilitation provider.
Swinton's Richard Beaven on why insurance must pick up the pace on diversity
While certain sectors of the insurance sector are advancing at a pace, Richard Beaven, distribution director at Swinton Group, urges swifter movement on diversity.
Editor's comment: Fashion is fickle
Fidget spinners, dabbing and the bottle flip are just three of the crazes that my son brought home from school during the last academic year. Luckily for me, unlike Pokémon - which has been in our house for three full years now - these were short-lived…
Analysis: Has the sun set on insurer-owned brokers?
As The Ardonagh Group buys Carole Nash and Mastercover, has the bell finally rung for the model?
Claims Club Blog: Communication, flexibility and empathy, the keys to claims success
The third Claims Club meet in 2017 focused on getting claims right through communication and customer service. Terry Renouf, consultant at BLM, explains.
Swinton reports a drop in pre-tax profit during 2016 financial year following 'strategic' transformation
Swinton has reported pre-tax profit of £11.5m in the financial year ending 31st December 2016, down from £15.9m in the same period last year.
Three motor service providers acquired under new holding group AGL
Three brands in the vehicle repair, claims and technology sectors have been acquired under holding group AGL, which launched today.
Market Moves: August 2017
Some of the movers and shakers in the market this month
This week: Planning, predictions and packing
I am most definitely a planner. Being organised usually tops my list of attributes in appraisals and most of my life as a busy working mum is run by lists. In fact the holiday I'm just about to fly off to has been two years in the planning.
Swinton names Walker insurer development director
Broker Swinton has appointed Kirsty Walker as its new director of insurer development and product.
Swinton's Richard Beaven on getting personal
The disruptive rise of price comparison websites is well-documented. This has prolonged the lifespan of an outdated business model where insurers and brokers compete on price, and price alone, argues Richard Beaven, distribution director for Swinton…
This Week in Post: Manchester in our thoughts
The Manchester attack touched us all this week. Because we might live or work in the city. Because we might have visited recently. Or because we have, you know, a heart.
Swinton call centre staff relocated following Manchester blast
Call centre staff at the Manchester headquarters of Swinton were relocated to the older Bridgewater House building after a terrorist attack nearby.
Swinton invests £45m in IT and digital distribution channel
Swinton has said it is hoping to transform its distribution model with a £45m investment in IT. This follows a restructure that will shut 84 branches and leave 900 people out of work.
Claims: Providing a personal service
Brokers need to stand out in a competitive market and claims service is a way to make a real difference. Being there to advise, intervene – and to turn the heat up if necessary – can mean the world to a grateful client.
This Week in Post: Extinction and distinction
This week I took my toddler to see the roaring animated T-rex at the Natural History Museum. “Raaa!” she growled, before wimping into her father’s arms, unaware dinosaurs are actually extinct.
Potential Swinton job losses a 'disappointing tragedy'
The changing consumer buying habits linked with 900 potential Swinton redundancies has not prevented other brokers from succeeding on the high street, experts said.
Swinton to cut 900 jobs in shift away from high street model
Swinton will likely cut 900 roles from its business by the end of the year as part of a wider restructure.
Swinton's Richard Beaven on sharing data to combat fraud
Fraud is a perennial problem for the insurance industry. Figures from the Association of British Insurers last year have revealed that insurers detected more than 130,000 fraudulent claims in 2015, a 6% increase on the previous year.
Ranking the top 67 brokers in the history of the British Insurance Awards
When I sat down to compile the list of the most successful brokers in the history of the British Insurance Awards in 2014, space permitted that I could only number the top 10.
Trouble brewing: What went wrong at Kwik Fit Insurance?
At the end of November, Ageas confirmed it would be closing Kwik Fit Insurance’s Uddingston site, putting 521 jobs at risk.
Swinton to close Widnes branch amid restructure
Swinton Insurance is set to close its Widnes branch as part of a wider restructure which will see its regional branches reduced from 325 to 195.
Matthew Stuttard to leave Swinton
Matthew Stuttard, Swinton’s regional commercial manager, has left the broker it has been confirmed.
Swinton chooses new headquarters in Manchester city centre location
Swinton Group has moved its Manchester headquarters and customer contact centre to a new city centre location.