LV
Latest insurer data leak reignites calls for tougher CMC regulation
Insurers and claimant lawyers have united in calling for tighter regulation of the claims management industry after the latest data breach involving an insurance company employee selling confidential customer information sparked a police inquiry.
Data protection key as insurers seek to improve online engagement
Insurers have conceded they must overcome concerns regarding data protection breaches if they are to improve online customer service, following a survey that showed the sector is failing to adequately engage with consumers.
Ex-LV employee among three arrested for suspected fraudulent
Three people across Bournemouth and Poole have been arrested following an Insurance Fraud Enforcement Department investigation into the suspected fraudulent sale of LV's confidential customer information.
Tripping claim fraudster given custodial sentence
A woman who attempted to claim £26,000 for alleged injuries sustained from a pothole trip was handed an 18 week custodial sentence and 240 hours of community service at the Blackpool Magistrates Court this month.
Market Moves - 23 April 2015
Who has moved where in the industry this week.
MIB to take action as decline in uninsured drivers slows
Insurers have conceded they are largely powerless to prevent an uptick in uninsured drivers after the Motor Insurers' Bureau reported the number of motorists without insurance had “plateaued out” after a decade of steep decline.
LV picks Wunelli to develop safer driving telematics app
LV has selected Wunelli to support its entry into the usage-based insurance arena with the launch of its first telematics app.
Mutuals' Act gets Royal Assent
The Mutuals Deferred Shares Act received Royal Assent in the House of Lords yesterday (26 March).
Redress for opt-out add-on buyers mooted
Redress for consumers who bought add-ons unnecessarily through the opt-out process would be a "logical conclusion" of the Financial Conduct Authority consultation into the sales practice, according to PWC.
Arson: No smoke without fire
While fire risk has dropped considerably over the past decade, almost half the £1bn paid out in fire claims each year is as a result of deliberate acts. So what can be done to reduce the losses caused by arson?
Laspo benefits questioned as industry rallies behind Aviva whiplash proposals
Insurers have backed Aviva's proposals to reduce the volume and cost of whiplash claims against a backdrop of criticism around the effectiveness of the government's civil justice reforms and aggressive tactics by third parties.
Insurers fear 'floodgates' will open if scope for psychiatric claims is widened
Insurers have expressed concern that Association of Personal Injury Lawyers proposals to broaden the scope of who is able to lodge a claim for psychiatric harm could “open the floodgates” to spurious claims.
LV's O'Roarke targets motor reduction to 50% of portfolio
LV is aiming to “reduce its dependence on private motor” with much more of is business concentrated on the home and SME space, according to general insurance managing director John O’Roarke.
LV posts 'best ever' GI COR despite shrinking motor book
British insurer LV posted a 14% increase in operating profit to £92m (2013: £81m) for the 2014 financial year.
Roundtable - Insurance Act: Facing up to the challenges ahead
Having been granted Royal Assent last month, the replacement for the Marine Insurance Act 1906 will come into force in August 2016. How will the industry cope with adapting to the reforms?
Webinar - The data difference: How analytics can help insurers maximise customer value
In a market as competitive as general insurance, it is imperative that companies have as accurate a view of their policyholders or prospective customers as possible.
Online court proposal queried as a 'white elephant' for insurance claims
The proposal to introduce an online dispute resolution system for civil claims below £25,000 has been branded "overly ambitious" and a "potential white elephant" by industry commentators who have called for thorough testing before such a system is…
Defendant ordered to pay costs in fraudulent whiplash case
A judge in Portsmouth has thrown out a case that involved a motorist trying to claim fraudulent damages for whiplash.
Brokers think home insurance sector will be more competitive in 2015
In a survey of brokers working in personal lines, more than half said the biggest threat to growth will be growing competition from other brokers and direct insurers in 2015, according to research by LV Broker.
CMA no claims bonus deadline branded 'wholly unrealistic' and a distraction
Insurers and brokers have rejected the Competition and Markets Authority’s proposed deadline of 1 September for a protected no claims bonus remedy, declaring it “wholly unrealistic” and warning it could lead to market distortion.
Market Moves - 19 February 2015
All the latest job moves in the insurance market.
Insurers clamour for industry standard on premium comparison
There is a groundswell of support among insurers to establish an industry standard on premium comparison at renewal after Axa broke ranks to introduce such a scheme for personal lines customers.
LV research highlights 'compensation culture' strain on the NHS
Eight in ten UK car accidents where one driver accepts liability involve a compensation claim for whiplash, according to a study by LV.
DIS 2015 - Speaker: Paul Wishman: group e-commerce director, LV
Paul Wishman joined LV in March 2007 and is responsible for the company’s digital channels including websites, aggregators partners, digital strategy and operations.