LV
Editor's comment: The right way to succeed
There comes a time when every CEO hangs up their hat and goes to spend more time in the garden or with family – but recent market developments have led to much debate over the right way and the wrong way to do this.
O’Roarke mulls non-exec role
LV general insurance managing director John O'Roarke is considering taking on a non-executive advisory position at the insurer when his current four-year deal comes to an end in 2016.
Insurers dismiss 'misleading' CRU figures showing declining whiplash claims
Insurers have described government figures obtained via an Association of Personal Injury Lawyers freedom of information request as “misrepresentative” of the true scale of whiplash claims.
Roundtable: Building a 21st century insurer
With new technologies emerging all the time and a generation of early adopting clients, insurers are going to have to keep up to date if they are going to compete and survive in the future
Biba bites: Kevin Gill
Post caught up with LV Broker operations director Kevin Gill, ahead of the Biba conference in Manchester.
Biba bites: Mike Crane
Post caught up with LV Broker commercial lines MD Mike Crane, ahead of the Biba conference in Manchester.
Biba bites: Michael Lawrence
Post caught up with LV Broker personal lines MD Michael Lawrence, ahead of the Biba conference in Manchester.
Biba bites: Phil Bunker
Post caught up with LV Broker MD Phil Bunker, ahead of the Biba conference in Manchester.
Trust Insurance Campaign: A thirst for knowledge
The Chartered Insurance Institute’s Made Simple campaign is the result of a year spent listening to customers and realising how much uncertainty surrounds insurance – and how much the buying public wants to learn.
Biba : What if Independent Insurance really did relaunch
On 1 April, Post broke the news that Independent Insurance was relaunching at the 2015 British Insurance Brokers’ Association conference as a managing general agent. Twitter was soon abuzz with comments, with a considerable number of people not noticing…
Latest insurer data leak reignites calls for tougher CMC regulation
Insurers and claimant lawyers have united in calling for tighter regulation of the claims management industry after the latest data breach involving an insurance company employee selling confidential customer information sparked a police inquiry.
Data protection key as insurers seek to improve online engagement
Insurers have conceded they must overcome concerns regarding data protection breaches if they are to improve online customer service, following a survey that showed the sector is failing to adequately engage with consumers.
Ex-LV employee among three arrested for suspected fraudulent
Three people across Bournemouth and Poole have been arrested following an Insurance Fraud Enforcement Department investigation into the suspected fraudulent sale of LV's confidential customer information.
Tripping claim fraudster given custodial sentence
A woman who attempted to claim £26,000 for alleged injuries sustained from a pothole trip was handed an 18 week custodial sentence and 240 hours of community service at the Blackpool Magistrates Court this month.
Market Moves - 23 April 2015
Who has moved where in the industry this week.
MIB to take action as decline in uninsured drivers slows
Insurers have conceded they are largely powerless to prevent an uptick in uninsured drivers after the Motor Insurers' Bureau reported the number of motorists without insurance had “plateaued out” after a decade of steep decline.
LV picks Wunelli to develop safer driving telematics app
LV has selected Wunelli to support its entry into the usage-based insurance arena with the launch of its first telematics app.
Mutuals' Act gets Royal Assent
The Mutuals Deferred Shares Act received Royal Assent in the House of Lords yesterday (26 March).
Redress for opt-out add-on buyers mooted
Redress for consumers who bought add-ons unnecessarily through the opt-out process would be a "logical conclusion" of the Financial Conduct Authority consultation into the sales practice, according to PWC.
Arson: No smoke without fire
While fire risk has dropped considerably over the past decade, almost half the £1bn paid out in fire claims each year is as a result of deliberate acts. So what can be done to reduce the losses caused by arson?
Laspo benefits questioned as industry rallies behind Aviva whiplash proposals
Insurers have backed Aviva's proposals to reduce the volume and cost of whiplash claims against a backdrop of criticism around the effectiveness of the government's civil justice reforms and aggressive tactics by third parties.
Insurers fear 'floodgates' will open if scope for psychiatric claims is widened
Insurers have expressed concern that Association of Personal Injury Lawyers proposals to broaden the scope of who is able to lodge a claim for psychiatric harm could “open the floodgates” to spurious claims.
LV's O'Roarke targets motor reduction to 50% of portfolio
LV is aiming to “reduce its dependence on private motor” with much more of is business concentrated on the home and SME space, according to general insurance managing director John O’Roarke.
LV posts 'best ever' GI COR despite shrinking motor book
British insurer LV posted a 14% increase in operating profit to £92m (2013: £81m) for the 2014 financial year.