IBM
Axa CIO reveals ROI on AI
Artificial intelligence has resulted in a significant uptick in the number of customers Axa retains, according to the insurer’s chief information officer Natasha Davydova.
IBM unlawfully breached Co-op IT contract and must pay £13m, High Court rules
Co-op Insurance has won its claim against IBM for breach of an IT contract in 2017 and is entitled to a £13m net sum, the High Court has ruled.
Direct Line brands IBM’s work 'materially defective' in £36m legal fight
IBM’s work contained “extensive” and “material” issues in both design and execution that should not have been present at a late stage of development, a Direct Line Group subsidiary has alleged in an ongoing legal spat over an IT contract.
Analysis: The future of pricing – Data and technology
Insurers are coming under increasing pressure to develop new ways of pricing. But, while data and technology hold the key, insurers face some significant challenges as they move to this brave new world.
This week in Post: Swipe right for Swinton
As Swinton meets its match in Ardonagh, the insurance courtship game has continued to hit headlines.
Co-op hits out at software viability in IBM legal dispute
Exclusive: Co-op said there were "deficiencies" in Innovation Group’s software, in the latest installment in its case against IBM.
This week in Post: Shuffling and reshuffling
This week, as Theresa May reshuffled her cabinet, the insurance industry underwent its own shake-up.
Co-op Insurance sues IBM for £130m over failed IT platform
Exclusive: Co-op Insurance has filed a £130m lawsuit against tech giant IBM.
IBM terminates £55m digital transformation deal with Co-op
IBM has terminated its £55m contract to upgrade Co-op Insurance’s IT systems.
Axa's Gareth Howell on putting customers before innovation
Innovation is currently the talk of our industry for good reason. We are facing potentially challenging times, with start-ups bringing new tech, new ideas and a new outlook to the sector. However, Gareth Howell, managing director of personal direct and…
AIG partners to deliver Blockchain-driven policy
AIG has partnered with IBM and Standard Chartered to deliver the first multinational insurance policy using Blockchain.
Post Power List 2017: IBM Watson
IBM's AI computer
Polaris renews IBM imarket contract
Polaris UK has renewed its imarket contract with IBM following a strategic review.
Career file – Bill Pieroni
After senior stints at State Farm, Aon, Accenture and IBM — where, as general manager he took charge of its $7bn (£4.5bn) insurance business — Bill Pieroni has moved to Marsh as chief operating officer of the global broking giant.
Risk management software aids Solvency II compliance
Risk management software from IBM is being used to improve the management of operational risk and support the requirements of Solvency II at an employee benefits firm.
IBM: reputational risk must be managed
IBM has urged insurance companies to keep tabs on social media output to ensure they are managing the "online perception" of their businesses.
Lack of personality means technology will never replace people
Human expertise in insurance will never be totally overshadowed by technological advances, stressed the breakfast briefing panel.
Inward-looking nature is holding back industry, claims IBM partner
The insurance industry's ability to execute intelligent decisions in the form of rules-based 'next best' actions is hampered by its "inward-looking" nature and failure to extrapolate from external experiences.
Technology reliance must not hinder contingency plans
Robust contingency plans must be in place to avoid over-reliance on technology, panellists warned.
Capita Consulting announces third key appointment
Capita Consulting has announced the appointment of Andrew Reader as a principal consultant within the newly created financial services practice.